KitchenAid Microwave Ovens - Page 9 - Recent Questions, Troubleshooting & Support

your better to dismount the door first
you may need to remove the top case
{no power empty the glass out etc incase you need to tip it over}

sometimes you need to remove the whole top panel
either look for the expoded view for it also

and take lots of pictures first and as you go

go for it you can do it
its easy
i recon 8 screws max for the top of the case
and 4 screws for the top hinge
and then lift off the front
four screw to take off the actual front

and 2 screws for the handle

,,,, thats 14 screws in and out

KitchenAid... | Answered on Jun 04, 2015

The problem could be caused:
top door micro-switch
Answer: First, make sure your microwave is plugged in and getting an ample supply of power. If the power is on, but it does not work check to make sure the door closes and aligns properly. Microwave door switches have metal terminals on the end that make contact with the door hook or latch. This completes the circuit which allows the microwave oven to run and without this contact the microwave will not operate. A simple misalignment might be breaking the circuit causing the microwave not to operate.
If you suspect that the thermal fuse has blown, call a professional appliance repair person. Even an unplugged microwave oven can kill or seriously injure someone. This is because there is a high energy capacitor inside the microwave oven case. If it is not discharged properly, you could be electrocuted.
If your microwave buzzes or hums but does not produce any heat, it could be a faulty defective diode, triode, high-voltage capacitor, or even a faulty magnetron. However, this problem usually means a bad means a bad magnetron, followed by a bad diode. Call a professional appliance repair person for assistance.
Warning: Microwave ovens are probably the most dangerous of consumer appliances to service due to the very high voltages (up to 5000 V) at potentially very high currents. If you have any doubts about your knowledge and abilities, replace the oven or have it professionally repaired.

KitchenAid... | Answered on May 08, 2015


You will need to remove the cabinet to change the bulb, the part number is 4359741, now the bulb is part of the base so the part number is the correct part for this model. Good luck

I’m happy to help further over the phone at

KitchenAid... | Answered on Mar 15, 2015

When unplugging it for half a minute or so (this should reset all settings) won't help, it must be defect. When you are convinced you did press the right buttons and you are in the correct program you don't need to unplug. But for that you have to be sure it is not switched to oven. In 30 seconds it won't be warm enough to heat your coffee

KitchenAid... | Answered on Mar 10, 2015

Common cause of this problem is transformer fuse blown.check the fuse.if fuse is ok, then replace magnetron

KitchenAid... | Answered on Mar 02, 2015

Should be one of these. I expect manuals have specs. Cut and paste into your browser address line.

KitchenAid... | Answered on Mar 01, 2015

moisture in electrical components, cables, construction, call customer support.

KitchenAid... | Answered on Feb 25, 2015

u have to remove the main panel before u can c whats inside. removing it can give u easy access

KitchenAid... | Answered on Feb 22, 2015

Keypad/keypads once faulty cant be fix . Buy a nex keypad

KitchenAid... | Answered on Feb 21, 2015

This is not a fun one if you take a putty knife and go in between the outer door and frame you can release the outer door cover hears the catch over time the door frame becomes brittle so there is a 50/50 chance the frame will break trying to separate it

KitchenAid... | Answered on Feb 19, 2015

Replacing the spring isn't very difficult if you're mechanically inclined.
You're basically removing a few screws, the front panel of the door is removed exposing only the glass part that's still hinged. The springs are exposed. Hopefully one spring is still in tack so you can see the orientation of how to put the replacement in. It's not very intuitive on how to do this part.

Check this link for more details:

Microwave Repair

KitchenAid... | Answered on Feb 12, 2015

Hi Carole,
Dear you most probably have problem with electronic control board in your microwave oven.
It has to be fixed by an Electronic Technician.
If you have knowledge in Electronics then I can help you fix by yourself.
Just let me know


KitchenAid... | Answered on Feb 08, 2015

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