KitchenAid Coffee Makers & Espresso Machines - Page 6 - Recent Questions, Troubleshooting & Support

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I left my Artisan espresso machine on between brewing coffee and making hot milk and got an electrical burning smell. Should the machine be switched off if not in use for quarter of an hour or so?

Always off when not being used, it only takes 4 minutes to heat from cold and that can be while you are sorting coffee and cups. Get the electrical smell investigated, these have a problem with seals in the steam boiler which causes switch problems from the steam.
12/6/2013 7:21:19 AM • KitchenAid... • Answered on Dec 06, 2013
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Gasket

Undo the screw in the middle of the grille where coffee is brewed, under that there are 2x allen head screws. Take them out and lever that circular aluminium disk vigorously until it comes free. It will be very very tight, once you have it out you will be able to lever out the huge group gasket. Clean everything and reassemble, holes in that aluminium disk will be quite blocked and may need to be drilled to clean them. Don't do the grille screw up too tight, it only makes it harder next time.
12/6/2013 7:18:50 AM • KitchenAid... • Answered on Dec 06, 2013
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Steam Boiler not heating up

Check the 2 thermal fuses on the top of the boiler, if they are blown replace them and the thermostat. While you are at it replace the seals in the steam boiler, there are 5 of them in that boiler. If the fuses aren't blown check the element for continuity, sometimes one will fail.
12/3/2013 9:43:32 PM • KitchenAid... • Answered on Dec 03, 2013
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My husband and I bought a coffee maker 4 month's

Complain directly to Kitchen Aid
12/3/2013 7:16:18 AM • KitchenAid... • Answered on Dec 03, 2013
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Kitchenaid espresso machine tripping switches

Relay will be fine if you fix the real problem. Get some new seals (5 of them) into the steam boiler and check for leaks from the teflon tube at the top of the steam boiler. When you have it apart tip it upside down, you will be surprised how much hidden water there is.
12/3/2013 7:15:04 AM • KitchenAid... • Answered on Dec 03, 2013
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Cleaning/Servicing

Yes there is a philips head screw through the centre of the grille and under that there are 2 allen head cap screws. Once they are out you can remove the circular aluminiun disk in the middle. It is sometimes bloody hard to shift after the cap screws are out. Clean everything with scraper and wire brush and assemble. Replace brew head seal while you are there.
12/3/2013 6:41:49 AM • KitchenAid... • Answered on Dec 03, 2013
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Machine makes a knocking sound

The pump probably has air in it, open the steam valve and pump it through.
12/3/2013 6:38:31 AM • KitchenAid... • Answered on Dec 03, 2013
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I HAVE A KITCHENAID COFFEE ESPRESSO MACHINE. INTHINK THE ELECTRICS HAVE GONE. CAN I TAKE IT TO BE REPAIRED? I LIVE IN BERKSHIRE SL5 POSTCODE.

The info you need will be avbailable through here www.kitchenaid.co.uk
12/3/2013 6:37:44 AM • KitchenAid... • Answered on Dec 03, 2013
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My temprature gauge is not coming up to heat on coffee machine

The gauge is old fashioned with a gas filled bulb and tube. They have 2 problems; the gas leaks out when they get old or the needle can come loose on the centre pivot in the gauge. Check for loose needle first, if not that replace the gauge.
12/3/2013 6:35:58 AM • KitchenAid... • Answered on Dec 03, 2013
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Kitchenaid coffee maker has sat for a long time with no use!

Generally, I'd start with one part white vinegar to three or four parts water. You may need to run it throught the machine a few times if it's badly blocked
11/19/2013 6:22:33 AM • KitchenAid... • Answered on Nov 19, 2013
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What does error 2 mean

Not enough water .
11/2/2013 1:57:30 AM • KitchenAid... • Answered on Nov 02, 2013
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My Kitchen Aid Pro Line Espresso Machine has stopped heating the water on the espresso side. It still pumps, but it is not hot. The steamer side works fine.

Hi I have posted a service manual and a parts list herehttps://rapidshare.com/files/655646388/kitenaid_service_manual_5KES100.pdfhttps://rapidshare.com/files/2923830445/Kitchenaid_5KES100_Repair_Part_List_-_8212198.pdfIt sounds like the boiler element or maybe the thermostat. You have to take the top part of the machine off to get a good look at the water boiler.I have uploaded a not very good strip guide that I got from the internet, I have used it but it makes thing overly complicated to my mind, but here it is anyway.https://rapidshare.com/files/3189994876/KES100_strip_guide.zipIt has written instruction that relate to two diagrams in the PDF.
10/21/2013 9:05:33 AM • KitchenAid PRO... • Answered on Oct 21, 2013
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