KitchenAid Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

You will need to investigate the reason that it's not heating. Check the element and the thermal fuse that should be on the element for continuity. If the fuse has failed replace it and try it again. If the element has failed you may be looking at buying a new coffeemaker.

KitchenAid... | Answered on Nov 02, 2019

Probably the device has calcium built up in it. Do a proper flushing round of at least 500ML (around 15 flushings) or do the "Decalcify" program with the needed tablet for the machine.

KitchenAid... | Answered on Oct 10, 2019

The "percollator" column has become dislodged from the heating element. You may be able to see the tube in the water tank and move it back over the heating element. If you can't understand this info, then it is not for you to do it yourself.

KitchenAid... | Answered on Sep 08, 2019

You must have water in the controls, use a blower dryer and dry it all out or just let it set for a few days and see if it works again, if not you must have done something wrong assembling it, what that might be is really hard to say.

KitchenAid... | Answered on Jul 11, 2019

I tossed it in the trash.

KitchenAid... | Answered on Mar 09, 2019

Either the scale has not been removed or the sensing circuit has failed.

From Kitchenaid, signs a coffee maker needs cleaned;

1, Cleaning indicator light comes on (select models)
2. Excessive brew times
3. Gurgling or other unusual noises during the brew cycle.

So ignoring first condition, does it exhibit either of the remaining two?

If yes, then likely remaining scale. Try letting descaling agent set, up to max period stated by mfg, then start clean cycle.

If no, possible sense failure.

KitchenAid... | Answered on Feb 08, 2019

Leaking water from bottom of unit during brewing:
  • Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under coffee maker - without lifting - to see if water droplets are hanging from bottom of unit)

If verified that water is leaking from bottom of coffee maker Contact Us for further assistance.

KitchenAid... | Answered on Jan 30, 2019

The Coffee Maker can be descaled using
a packaged descaling agent or vinegar.
Always mix the descaling solution using
cool water.
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of 1⁄2 vinegar and
1⁄2 water.
Descaling Steps:
1. Before descaling, always remove the
water filter (see “Installing the Ion-
Exchange Water Filter” on page 7) and
make sure the brew basket contains
no coffee or coffee filters.
2. Run the Coffee Maker through a
complete brewing cycle using a full
carafe of the descaling solution.
3. If the cleaning needed indicator lights
after the brewing cycle is complete,
repeat Step 2 using fresh descaling
solution. Keep repeating Step 2 until
the cleaning needed indicator no
longer lights after brewing.
4. Rinse the Coffee Maker by running
it through two brewing cycles using a
full carafe of fresh, cool water
each time.
5. Wash the brew basket in hot, soapy
water and rinse with hot water. This
part can also be washed in the upper
rack of the dishwasher.
6. Reinstall or replace the water filter.
Replace the filter every three months
under normal usage, or more often
with heavy use.

KitchenAid... | Answered on Oct 27, 2018

There is a blockage in the drip tray or inside the cavity where your coffee goes, give it a good clean out

KitchenAid... | Answered on Apr 04, 2018

Assume it is defective and replace it.

KitchenAid... | Answered on Jan 22, 2018

Hello, this is Ava with Think Crucial.

You may find the User's Manual for your Kitchenaid model by clicking the link below.

You can purchase a wide variety of high quality appliances replacement parts direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.
Ava B.
Think Crucial Customer Care

KitchenAid... | Answered on Jan 14, 2018

possibly the heating element has burnt out and they are not consumer repairable

KitchenAid... | Answered on Nov 25, 2017

You don't say if there is any water flowing along with the loud noise. If there is none then my suggestion would be that it's a dry water pump so you will need to force some water up the clear pickup tube into the pump while it's making that loud noise. The pump valves will be dry.

KitchenAid... | Answered on Nov 24, 2017

contact the manufacturer spares department and order direct

KitchenAid... | Answered on Nov 08, 2017

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