Kenmore Freezers - Page 2 - Recent Questions, Troubleshooting & Support

First question would be, is the compressor running? If yes, then there is a refrigeration issue. If no, then there is either a control issue or compressor component issue. We really need to do the question and answer "game" in order to troubleshoot. Let me know if I can be of any possible help. Good luck!

Kenmore Freezers | Answered on Aug 13, 2018

I can only suggest, at this time, to try and trouble shoot your issue(s) via traditional procedures. In most all cases, a wiring diagram can get you thru most troubles. So sorry I can not be of any further help. I also tried to location info on the internet and struck out at every turn. Let me know if I can be of any possible help. Good Luck!

Kenmore Freezers | Answered on Aug 13, 2018

For 5-foot-tall units: A 32 refrigerator or freezer weighs about 150 pounds and takes up 38 cubic feet. A 32-inch refrigerator or freezer weighs about 200 pounds and takes up 44 cubic feet.

Kenmore Freezers | Answered on Jul 05, 2018

the hinges are bad and need to be replace
go to and click on the parts link
there enter the complete model number or call them if you want 1-800-252-1698
check to see if hinges are still available

hope this was helpful

Kenmore 12.8 cu.... | Answered on Jun 21, 2018

Deep freezers should be set to -18C or 0 F.

Kenmore Freezers | Answered on Mar 29, 2018

Sorry guessing is not the best way to fix this.

Kenmore 7.5 cu.... | Answered on Mar 01, 2018

try unplugging it and leaving it unplugged for a while. 15 minutes maybe? Leave door closed so it stays relatively cold. It should reset the unit.

Kenmore Freezers | Answered on Feb 01, 2018

get in a technician to replace the thermostat
check that the door seals are in good condition and sealing all the way around

Kenmore Freezers | Answered on Jan 22, 2018

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