Kenmore Dishwashers - Recent Questions, Troubleshooting & Support

Remove lower basket and try again

Kenmore... | Answered on Nov 25, 2019

Look carefully at your dishwasher keyboard, to see what key is nearest (above or below) the lighted lock symbol. Usually it's the Heated Dry button. Whatever it is, press and hold that key for 5 seconds. That should unlock you dishwaser and you can now use it normally.

Kenmore... | Answered on Oct 03, 2019

select a feature that is not eco friendly

Kenmore... | Answered on Sep 22, 2019

The manual lists that error code as faulty water supply. I am guessing your heater may be malfunctioning. Try to run it on cold and see if it works.

Kenmore... | Answered on Sep 17, 2019

The lower spray arm being loose is a normal condition. The first thing that needs to be checked is that the holes in the spray arms are clean and not blocked. Next once the unit has filled with water, the water level needs to be checked. If it is too low this will be what we need to repair. There is a float assembly in one of the front corners the water should be very close to the float. If it is not there is either a restriction in the fill line, water fill valve or the main board. You should be able to listen to the fill time and that should be around 55 seconds. After these tests are done I will nee the information to continue the diagnosis.

Kenmore 15762... | Answered on Sep 10, 2019

I would replace the sump assembly in this case as the motor is $118 and the seals and other parts needed are about $50 and a complete sump assembly is $170 Part #WPW10780877. Also by replacing the assembly you do not have to worry about damaging a seal and having a leak.

Kenmore 13763... | Answered on Sep 10, 2019

My best guess is the door latch or door latch switch is not working properly. Once the unit is full of water try holding the door shut tightly if the unit runs by doing this check the top rack and make sure it is completely seated to the back. I have found a knife or fork tangled in the top rack and letting it seat, also the alignment of the water line for the top rack. If it does not run with what I have suggested, it will be time to start checking the mainboard operation.
I hope this helps

Kenmore 15912... | Answered on Sep 10, 2019

The first thing to do is visually check to make sure the water connections from the sump assembly to the top spray arm is all in good shape and connected, also make sure the spray arms ports are clear of any foreign material. Make sure that the top rack is seating properly to the water tube in the back of the machine. If this is all good it is possible that the diverter valve is malfunctioning. If it comes down to the diverter valve I would recommend that an authorized repair company assist you as they can be a trick and quite involved.

Kenmore... | Answered on Sep 10, 2019

The most common problem with the door not latching is the top rack not being completely in the back position. Check the rack to make sure that there is nothing jammed and not letting the rack completely close, also make sure that water tube lines up. On most models there is not real adjustments for the door latch.

Kenmore Elite... | Answered on Sep 10, 2019

If you broke a glass, the odds are that a piece of glass has jammed the impeller on the drain pump and the buzzing you hear is the pump trying to run. In order to fix this the dishwasher will need to be removed and tilted back. Be careful not to damage the floor or countertop and the unit should be disconnected from power for safety. Once the unit is pulled out and tilted back the drain pump is easily accessed. Put a cakepan or something under the drain pump to keep the mess to a minimum. Remove the drain pump and remove your broken glass. If you do not feel comfortable with a job as such please use and authorized repair company.
I hope this helps

Kenmore... | Answered on Sep 10, 2019

There was a recall on certain models of Kenmore dishwashers. This recall was to replace the heating element. If it lasted a year it is possible that the element could have went bad again, but not likely. There are several things that can cause the thermal fuse to blow. I would recommend having and authorized repair company take a look at it for you as the part they installed over a year ago would no longer be under warranty.

I hope this helps.

Kenmore 24 in.... | Answered on Sep 10, 2019

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