There are two possible causes. One is easy the other is hard. So try the easy one first. Remove the grinds tray completely, and place you hand in the cavity that it normally takes up. moving you hand slowly in, feel towards the top. you will find a little flap, past that flap there is the tamper and coffee filter at a slight angle. This may be blocked, so clean with a cloth.
If that does not solve the problem (and 90% of the time it does) then you may have a small spec of dust that is stuck in the water system, this needs to be flushed and cleaned. The best place to do that is with a Jura approved center. Unless you are technically minded. Your local Jura chaps sound like they need a k!$k up their behind
Insert the tray-all of it except the grounds container. The message disappears and you can wait until the machine continues it's cycle and then asks to empty the tray. Empty the tray and place the grounds container back inside. Whew, I've done this a few times over the years when I am rushing but it fixes it every time.
My Jura 5 was only pouring coffee from one spout, the other was blocked. I fixed it by removing the cover from the spout (see photo) it clips off with pressure applied to the sides on the dimpled part, then removing the brown reservoir inside after disconnecting the brown tube. Right enough, one side of the reservoir was full of coffee residue. I cleaned this with hot water and a tooth brush before re-assembling it all. The machine now pours perfectly from both spouts.
Try using warm water in the watertank, important that the water is not too hot, it can cause leakage in the o-rings in the fluidsytem.
Repeat the procedure a few times, if nothing helps, turn off the machine and wait 1 hour and try again.
If you can`t get around this message, then the flowmeter needs to be changed.
Open the tap with frother spout off. This happened to mine and I took the frother tip off and opened tap with tip off. Water filled and I closed tap...Machine returned "Ready". I heated water in microwave for three minutes- placed frother tip in hot water and all kinds of gunk came out. Lesson learned- Do a thorough cleaning of frother by immersing it in very hot water at least once monthly- even if you don't use it
Remove the tray at the front of the machine.
Look inside and you will see a rubber flap which separates the right and left side of the machine.
Gently lift this to the right and look inside to the left (a small mirror like from a womans compact and a flashlight will help you see in there.) You will find a small circular screen (about the size of a half dollar.)
You need to wipe ALL the coffee grinds off of this screen. That should fix the problem.
If you use dark beans, you are probably grinding them to fine and some of the oily residue is sticking to this screen. Try grinding the dark beans more coarsely. Only change the grinder WHEN IT IS GRINDING by adjusting the litlle knob in the box where you place the beans.
If the problem started just after changing the filter you may have air in the water line and it needs to be flushed. Try running the tea portion hot water until it clears.
These suggestions were given to me by Capresso and actually worked for my machine.
Hi all, I have the exactly same problem on my Gaggenau CM470 however the drip tray is clean and the contacts in the back is also 100% clean.. I wonder if its possible to disable the sensor/switch on a CM470 ?