Jet Vacuums - Recent Questions, Troubleshooting & Support

Try the manufacturer.

I want to use the steamer I got from my mom but there is no manual...

Refill service for the Duster, PATHETIC!!! This shouldn't be so hard to find the slots to put a new duster on the wand. NOT WORTH the Money!!! Shame on me for giving you my hard earned monies, for a ** product. I agree with a lot of what some people are saying except the person who said they don't make the xlarge wet cleaning size sheets. Yes, found them at Lowe's. Expensive but good idea about individually wrapping them. Kudos to the person who thought of that. I give you 4 stars but please make sides a tad longer for more tucking in tabs. You do that and I will give you 5 stars. Also make them easier to find. Loved the fact that it was a quick and easy in between regular mopping with a mop and bucket. After using it for about a year I noticed that my kitchen floor was looking dingy and tacky (even though I used a regular mop with hot soapy water at minimum of 3 times a month). I ended up on my hands and knees scrubbing with a scrub brush with dish soap and bleach... the dirt that came up was unbelievable! I won't use the WetJet anymore. I always loved the regular dry Swiffer for hardwood floor and still recommend that for a quick dusting or removal of pet hair, (not crazy about the wet pads though). The solution from the WetJet is totally the issue... It leaves a film that attracts dirt and holds it in the grooves of the flooring. I wish I had invested in floor steamer as I probably spend the $100 on the WetJet, pads and solution I have used in a year.

If you Google any chemical and the acronym "MSDS" you will find all the information manufacturers have to provide the public for handling and transportation.
As a chemical cleaner, it is pretty mild but dont use it to wash out your kid's mouth if he swears....or your dog mouth either.

Go to amazon type in your model and they have the filters.

you have a bad one then needs to be replaced

Ebay may have them if not try thefind.com

I can find some details listed on the site below to which you can log on: I think that it will be useful information:

http://www.bidorbuy.co.za/item/9329717/Genesis_Jet_Steamer.html