Jet Office Equipment & Supplies - Recent Questions, Troubleshooting & Support
I have a Office jet pro 6968 printer that won't print in black.
How long ago did you use it? If you did not use it often, probably the ink crystallized on the printing head thingy. What you need to do (assuming you installed cartridges correctly) is to run the clean feature several times until the black comes out... maybe between 6-8 times. If that does not do it, you might need to get a new printer... which is not a terrible thing, considering a new printer has new ink on it and with ink prices now you're not paying much for the printer.
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