Jet Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


you may have to contact videojet unless you have the service manuals to tell you how to reset that code.

Jet Office... | Answered on Dec 19, 2018


How long ago did you use it? If you did not use it often, probably the ink crystallized on the printing head thingy. What you need to do (assuming you installed cartridges correctly) is to run the clean feature several times until the black comes out... maybe between 6-8 times. If that does not do it, you might need to get a new printer... which is not a terrible thing, considering a new printer has new ink on it and with ink prices now you're not paying much for the printer.

Jet Office... | Answered on May 28, 2018


Email HP support staff with the model and code, the service is free.

Jet Office... | Answered on Apr 04, 2018


check your printer settings

Jet Office... | Answered on Oct 14, 2017


go to jet-blue site and enter your information

Jet Office... | Answered on Jul 27, 2017

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