Jensen GPS - Page 4 - Recent Questions, Troubleshooting & Support


Hi.


This happens when the language files stored in your Jensen's memory get damaged. The Sat Nav system will look for new language files on your USB memory, and return the error.


Often the problem happens because you formatted the disk.


I suggest to start trying to set language to English.

In theory you are supposed to restore the flash image from original CD or computer backup.



A first attempt to fix the problem can be done resetting the Sat Nav. Just take out the battery for ten seconds.


If you have the original CD, files to be restored are in the IGO folder, and must be copied into the flash disk.


Files to be copied are

  • igolaunch.exe
  • IGOPATH.TXT
  • SettingsBackup.ini
  • TAHOMA.TTF
  • TAHOMABD.TTF

If that does not work, contact Jensen/Audiovox clicking here, they will enable a download of the language files to replace the damaged ones.

Jensen... | Answered on Dec 29, 2009


Hello. Thanks for choosing Fixya! Locate the reset button. In most Jensen models it is very small. Push it in with the stylus and you should be back up and running. Best regards, Joe

Jensen GPS | Answered on Nov 18, 2009


Hi,

The language files needed for the unit to function (in maps, menus etc) are most likely deleted, missing or corrupted.

contact jensen or take it to a dealer to get it fixed.
http://mobile.jensen.com/jensen/JensenProductDetail.do?ACTION_TYPE_ID=ACTION_TYPE_PRODUCT_DETAIL&ACTION_CATEGORY_ID=STR_CATEGORY_GPS_NAVIGATION_SYSTEM&ACTION_PRODUCT_ID=NVX430BT

Try contacting jensen support they may be able to supply you with files and instructions on how to fix it, if not im sure they will direct you to a dealer / service center.

You can also try submitting the question on this page
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/ask.php?p_sid=7zojACDi&p_accessibility=0&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTE0MyZwX3Byb2RzPTImcF9jYXRzPTAmcF9wdj0xLjImcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3NjZl9icmFuZD0mcF9wYWdlPTE*&p_srch=1

please leave me comment, if you need further assistance
Rnj VINODKUMAR

Jensen GPS | Answered on Oct 17, 2009


If you legally have it they shouldn't charge. If you don't what do you expect? They have to make money to stay in business.

Jensen GPS | Answered on Sep 19, 2009


Odd question! You would have had an AC charger included with the unit when you bought it You did BUY it didnt you?

these are what comes with
Package Includes:
* 4.3" LCD Portable GPS Unit
* 1GB SD Card
* Very sturdy suction adapter for in car mounting
* Wall socket AC adapter
* Car charger
* Ergonomic headphones
* USB cable
* Carry case


Get one from here

http://www.kogan.com.au/shop/kogan-EziNavG3-gps-43-touchscreen-1gb-memory/

Please rate our help to keep the FREE service online ++++

Jensen GPS | Answered on Aug 31, 2009


Try updating the firmware for the GPS by connecting to the PC.

Clear the cache and then try reinstalling the firmware. It should work.

Kindly comment.

Jensen GPS | Answered on Aug 24, 2009


Hopefully you can find it here:
http://mobile.jensen.com/jensen/JensenController.do?ACTION_TYPE_ID=ACTION_TYPE_CATEGORY&ACTION_CATEGORY_ID=STR_CATEGORY_MOBILEMULTIMEDIA

Jensen GPS | Answered on Jun 11, 2009


call audiovox suport

Jensen... | Answered on May 12, 2009


The language files needed for the unit to function (in maps, menus etc) are most likely deleted, missing or corrupted.

contact jensen or take it to a dealer to get it fixed.
http://mobile.jensen.com/jensen/JensenProductDetail.do?ACTION_TYPE_ID=ACTION_TYPE_PRODUCT_DETAIL&ACTION_CATEGORY_ID=STR_CATEGORY_GPS_NAVIGATION_SYSTEM&ACTION_PRODUCT_ID=NVX430BT

Try contacting jensen support they may be able to supply you with files and instructions on how to fix it, if not im sure they will direct you to a dealer / service center.

You can also try submitting the question on this page
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/ask.php?p_sid=7zojACDi&p_accessibility=0&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTE0MyZwX3Byb2RzPTImcF9jYXRzPTAmcF9wdj0xLjImcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3NjZl9icmFuZD0mcF9wYWdlPTE*&p_srch=1

let me know how it goes.
Thanks,
Ekse

Jensen... | Answered on Mar 27, 2009


Did you try pluggin in the adator and see if it comes on
and if it does not start charging then I would have it checked out at best buy or some other outlet that will.

Jensen GPS | Answered on Jan 31, 2009


Hi,
Go to the product owner website and search for product support you will get all information there.

Jensen... | Answered on Jan 11, 2009


The manual is on a disk that came with the unit. It is available for purchase from Audiovox (1 800-645-3725). The part number is 1221047. The cost is $7.50 + $6.50 shipping.

Jensen GPS | Answered on Dec 10, 2008


I'm about to return my Jensen NVX430BT because apparently the maps cannot be updated! The maps installed on the unit I just received are obviously outdated and there is no support from Jensen to get them updated. Too bad, this thing has it all except good directions.

Jensen... | Answered on Aug 17, 2008


eTrex H Time and Date are Incorrect ' Support Center


https://support.garmin.com > en-CA

Garmin has identified an issue with eTrex H GPS firmware that causes the time and date to be incorrect. A software update is available that resolves this concern ...

Wrong date on Etrex H ' GPS Forums


https://www.gps-forums.com > GPS Forums > Garmin GPS

Dec 26, 2018 - 12 posts - ‎4 authors
Where the date of the unit would jump back some 20 years because ... My Etrex H, having worked perfectly for many years, suddenly shows a ... Garmin GPS 12 wrong date
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Apr. 30, 2019
wrong date on Garmin 12 GPS
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May 25, 2006
GPS 12 wrong date Garmin

GPS | Answered on Nov 28, 2019

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