Jenn-Air Cooktops - Page 4 - Recent Questions, Troubleshooting & Support

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Jenn-air Expressions cooktop knobs won't turn

they will be frozen from one of the cleaning products you use and there probably not the 2 you use all the time. get some CRC or WD40 and spray a little on the shafts so that the lubricant can run down into the top of the gas valve. you might have some rubber covers at the base of the gas shaft that you might have to manipulate to get the lubricant into the gas taps. give them a couple of sprays at a couple of 1-2 hour intervals. then see if you can start to get the shafts moving by pushing and pulling on them. once they start moving get some more spray on them. should come good.
9/25/2016 5:05:16 AM • Jenn-Air... • Answered on Sep 25, 2016
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Why Is my cooktop tripping the breaker?

my blower switch shorted out. Could smell the plastic once removed. Liquids dripped into contacts during cleaning. Switch replacement obsolete. Found switch @ Ace. Made modifucation to panel to accept rectangular switch.

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5/1/2016 2:37:37 AM • Jenn-Air... • Answered on May 01, 2016
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Right side of hotplates have no power, while left side work fine

I had no instructions, manual, no receipt at all, due to a residential move. I asked questions and described the product numerous times - even went to Office Max to ask for any advice, describing what the Router action was and what was different. They gave me a list of possible Router Companies. This led me back to several phone calls, which did finally help. Guess what - part of the problem was with new techniques at my "Online Provider."
3/8/2016 5:45:18 PM • Jenn-Air JED8430... • Answered on Mar 08, 2016
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Brand new cooktop! Blower will not come on. Elements work fine.

have a warrant check done the unit may not be connect up proprely
1/4/2016 10:10:26 PM • Jenn-Air JED7430... • Answered on Jan 04, 2016
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Cant remove the flat plate which is under the

I have the same problem,You will need a 15/16 socket and a rachet.Remove grill,then burner cap to expose range mounting nut use socket 15/16 to remove this work all the time for proper cleaning, NOW HERE IS THE PROBLEM, The nut is brass and it is screwed to the orifice holder,which seems to be made of aluminum.when i tried to back off the nut it freez up and continue to get tighter,as if it is cutting new threads in reverse,so im wondering if this metal combination of aluminum and brass is good,and if the severe heat in its path is not fusing the metals together.still trying to find answer. KENTEMPO [email protected]
10/6/2015 5:25:05 PM • Jenn-Air 36 in.... • Answered on Oct 06, 2015
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The stove top burners keep igniting how do I turn that off?

You may need to turn the power/gas supply off until the problem is fixed.
7/4/2015 12:10:23 AM • Jenn-Air... • Answered on Jul 04, 2015
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Broken glass cook top

You probably need to replace it. They are though fairly expensive. A little under $200 to be exact. http://www.partstore.com/ModelSearch.aspx?MfgName=Maytag&BrandName=JennAir&CloselyRelatedModels=true&ModelNumber=JED8430&x=41&y=30
5/22/2015 4:33:45 AM • Jenn-Air JED8430... • Answered on May 22, 2015
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On a 4 burner Gas cooktop - all 4 burners get gas but why does the igniter only work with the front 2?

Usually that's caused by clogged holes in the burners. I clean it out using a toothpick.
5/2/2015 4:21:57 PM • Jenn-Air... • Answered on May 02, 2015
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Broken glass cook top

The top can not be repaired. The glass must be replaced . DO NOT USE IT CRACKED!!!!!!!!!!!! This is very dangerous as it can explode from the temperature. Also this is a severe electrical danger as glass top units have exposed elements underneath. Any liquid at all can short it out and cause a fire. I don't know if it is worth repairing. I don't have the exact price for your cooktop but last one I priced was between $350 - $500.
4/29/2015 11:10:53 PM • Jenn-Air 30 in.... • Answered on Apr 29, 2015
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. Burners will not work unless the down draft fan is turned on and then neither works at full capacity.I flipped the breaker off and on.

Call Jenn-Aire to have a technician troubleshoot your cook top on site. You will save time and aggravation whether your cook top is gas or electric, possibly wired improperly, etc,etc,etc.
4/3/2015 12:44:45 AM • Jenn-Air... • Answered on Apr 03, 2015
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