Ingenico Computers & Internet - Page 4 - Recent Questions, Troubleshooting & Support

I've done this several times, but it's been a while, so it won't be exact. Hit all the corner buttons except the bottom left, all at once to reboot the machine.Then hit the green button to get in to setup. Then arrow down to the More options and hit enter. Scroll down to pen calibration and follow the prompts. We actually threw out all our pens, and do a finger calibration. It save time at check out, them not having to mess with the pen. Hope I was close. You should be able to figure it out from what I've told you.

Holding the Clear button and the "-" button will reboot the device.

Call your Credit Card Processing company and tell them you need to have debit transactions enabled. They will need to update the software in your machine (you can't do it yourself). It will only take them a few minutes for them to fix.

I have a terminal Ingenico ict220 makes me a message load dll libgr know what to dohola tengo una engenico ict220 pero me pone un aviso load dll libgr que puedo hacer.

No. RAM has lost power due to bad litium battery. You must reload software with a special programming tool.

Hi. Did you tried the manual? http://www.retrevo.com/support/Ingenico-i6580-manual/id/23320ag801/t/2/

you would need to have the company who does your creditcards now reprogram the machine for you.i changed to pnc bank and had my old unit and a new one from them. they reprogramed my old one for free so i had a backup if i needed it

enable hot keys

Having similiar issues with the i6780. We are experiencing high percentage of hardware attacks/loss of encryption. Talked with ingenico support, they made reference to a known board issue, but i have not been able to get any details.