HP PhotoSmart - Recent Questions, Troubleshooting & Support - Page 9

The printer's control panel displays alphanumeric code error without any additional information on the cause of the error. Carryout the steps below to resolve the issue. Reset the printer 1. Power up the printer and wait until it is idle and silent. 2. Do not disturb the wireless connection if the printer is connected to a network. 3. If the printer is connected to your computer using a USB cable, unplug the cable from the printer's rear. 4. Remove the ink cartridges from the printer. 5. Plug the power cord out from the printer while the keeping the printer turned on. 6. After a minute, plug the power cord back to the wall outlet and into the printer's rear. 7. If the printer fails to power on automatically, press the power button to turn it on. 8. Reinstall the ink cartridges. 9. Print a calibration page if prompted. 10. Plug-in the USB cable back to the printer if you unplugged it. 11. Try to print. Service your printer

1. resetting the printer did not resolve the issue and the error is displayed again, contact the printer's manufacturer and get your printer serviced. Do not forget to claim a free service if the printer is still under the warranty period. Call our Toll-free to get HP Printer Support 1-866-293-9220 http://ww123hp.com/

Before jumping into resolving the issue, assuming a technical failure, make sure the Auto-off feature on your printer is not enabled. This feature, in order to save power, turns off the printer automatically after a set period of inactivity.1 Check the Scheduled On and Off or the Auto Power Off feature on the control panel of the printer.2 Alternately, you can check the feature through the printer software installed on your Windows operating system. Open HP Printer Assistant, and give a double-click on the Maintain your printer option.3 Click the Advanced Settings tab in the Toolbox window. Change the settings if necessary and follow the prompts on the screen.When you are sure that the Auto-off feature is not the cause, try carrying out the steps given below.1. Restart your printer• Turn on the printer and give it some time to become silent.• Unplug the power cord from the printer. The printer should be turned on while unplugging the cord.• Remove the power cord from the electrical wall outlet.• Wait for at least a minute and reconnect the power cord to the wall outlet and to the printer's rear.• Turn the printer on if it does not automatically turn on.• Wait until the printer is idle and check if the issue is resolved. • If the printer shutsdown again, continue with the steps.2. Update the printer firmware• Check if the printer is properly connected to your computer.• Go the manufacturer's website and click Printer.• Enter the printer model and click Submit.• Select the version of your operating system and click Change.• Select Firmware and click Download. If you do not see a firmware section, there is no update for your printer.• Save the downloaded file to a storage location on your computer and run the files.• Look for the printer's serial number in the HP Printer Update window. • If the printer's serial number is displayed, click the checkbox against it. Click Cancel if the status is 'not applicable'. If you have set up the printer on a wireless network and the serial number is not displayed, connect the printer and your computer using a USB cable, wait for about 20 seconds and Click Refresh. Once the printer's serial number is displayed, select the checkbox beside it and click Update.• Click OK once the update is complete.• Remove the USB driver installed on your Windowsif you have connected a USB cable to update your network printer.3. Make sure the printer is directly plugged into the power outlet• Turn the printeroff.• Unplug the printer power cord from the power strip or surge suppressor.• Check for any wear or damage in the power cord.• Wait for at least 30 seconds and plug the power cord directly into electrical wall outlet.• Power on the printer.4. Check if other devices are not causing the issue• Disconnect the USB hub from the printer and connect the USB cable directly to the printer and computer.• Remove any memory card or USB drives from the printer.• Restart the printer.5. Connect the printer to a different electrical outletUnplug the power cord from the printer and an electrical wall outlet, and reconnect it to another electrical outlet.6. Try replacing your power module7. Service your printer If all the preceding steps did not help, contact your manufacturer to get your printer serviced. for HP Printer support Call Our Toll Free 1-866-293-9220 or visit 123 hp com setup Support Free Driver Download 123 hp com Wireless

Please try these general troubleshooting steps for paper jam issue: Turn off your printer to allow the paper feed rollers to turn freely. Remove the rear access door and check the pressure rollers. Verify that they are clean and clean the rollers with a soft towel if needed. Check if there is any jammed paper in this section and remove the jammed paper from the rear access door opening. Make sure that there are no torn pieces of paper in the fuser area and duplexer slot. Check if the carriage moves freely. Use both your hands to remove the paper that is stuck in the roller in order to avoid tearing of the sheet. Discard any paper that is damaged, and then reload the paper into the paper tray. Unlock the print cartridge access door. Check if there is any packaging material or paper debris stuck on the small metal pressure rollers that ride on the main feed roller. Do not mix different types of paper. Load only one type of paper for a print job. Make sure that the paper meets the paper-handling specifications. Slide the paper-length adjuster against the end of the paper stack and do not overfill the input tray. Connect the power cord and turn on your printer. Try to print a sample and if the error persists, then try to reset the printer. Try to update the driver. If nothing works, then service the printer. 123 HP COM Setup Printer Quick Setup and Install Support

Good advice. Don't mess with it. Lots of folks take printers apart thinking they can fix them and in the end they have a pile of printer parts that end up in the trash. Printers are cheap and you are better off getting a new inexpensive printer. HP OfficeJet Pro 6978 $68 on Amazon.

Please upgrade your IE 7 to IE 8, reinstall the HP software for your printer. IE 8 available from Microsoft at no charge.

I hope this works for you.

Hope this helps! ">

try reinstalling the drivers. make sure your telephone line is plugged in correctly and is functional

Unfortunately there is no available drivers for this printer for MAC OS

0XC05D1281 Problem with the HP Photosmart C7280 Laser Printer 0XC05D1281 Help me

hi............

pls click here for solution

thank you.........

You can't

remove and insert the cable in another usb port.if the problem continues change the usb cable and try

Assert Error 1. Download Advanced System Repair Tool from the link below. Save the file to your Desktop so that we can access the file easily. Advanced System Repair Tool Download Link (right-click and save to your Desktop) 2. After downloading, navigate to the file location and double-click it. This will start the installation procedure. User Account Control will prompt if you want to run the program, click Yes to continue. 3. Once installed, follow the onscreen prompts and let the tool scan and repair your computer.

Solutions for 0xc18a0001 Error Code

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Step 1: Remove any loose paper firstStep 2: Clear the jam from the output tray-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the output tray.-> Open and then close the rear door to clear the error light.Step 3: Clear the jam from tray 1 area-> Raise the jam access door, and then pull out tray 1.-> Check inside the product for jammed paper. With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.-> Reinstall tray 1, and then lower the jam access door.-> Press the Resume button to continue printing.Step 4: Clear the jam from the fuser-> Open the rear door.-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the fuser area.-> Close the rear door.Step 5: Reset the printer-> Press the Power switch to turn off the product.-> Wait 30 seconds and then press the Power switch to turn on the product.Step 6: Reload paper and try printing-> Pull out tray 1.-> Slide the paper length and width guides to their outermost positions.-> Tap a stack of plain, white paper on a flat surface to align the edges.-> Load the paper into tray 1 and make sure that it is flat at all four corners.-> Slide the paper length and width guides inward until they stop at the edges of the paper.-> Push the paper stack down to make sure that it is below the paper limit tabs on the side of the tray.-> Slide tray 1 into the product.Step 7: Check print settings-> From the File menu in the software program, click Print.-> In the Print dialog box, click Properties.-> Check the settings on the Paper/Quality tab, change them if necessary, and then click OK.-> Try printing again.If these steps resolved the issue, there is no need to continue troubleshooting.If the issue persists, see the next step.Step 8: Clean the cartridge area-> Open Toolbox.-> Windows XP: Click Start, click All Programs, click HP, click your product, and then click Toolbox.-> Windows Vista: Click the Windows icon, click All Programs, click HP, click your product, and then click Toolbox.-> Click Help and then click the Troubleshooting.-> In the Cleaning Mode area, click Start to begin the cleaning process.-> The product processes a single page, and then returns to the Ready state when the cleaning process ends. If these steps resolved the issue, there is no need to continue troubleshooting.If the issue persists, see the next step.Step 9: Service the printerCall Our (Toll-Free) 1-888-224-4280

En anglais - c'est trop longtemps que je parle francais...
The code you mentioned sounds like an Ink System Failure code. My C6180 had the 0xc19a0035 Ink System Failure code, eventually the printer would power on and off every 15-20 seconds - continuously. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fixed the on and off problem and also fixed the ink system failures the printer was having. A similar fix may apply to other HP printers.

With regards to your problem, please try the procedures below.
1. Reset the system numerous times. including disconnecting and reconnecting the power.
2. Followed the "Remove, clean, and reinstall the printhead" instructions - Did not work

Next step recommended: Replace the printhead If the steps above did not solve the problem, the printhead should be replaced.

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Bon je fais mon feedback aussi pour ceux qui ne comprennent pas l'anglais. J'ai ouvert par inadvertance ma HP photosmart a fond, je parle pas du petit couvercle de scan, mais de la grosse ouverture la ou on met les cartouches... et MERDE ! elle voulait plus se refermer ! Surtout ne pas forcer, mais bon en general ca donne l'impression de quelque chose qui bloque, donc une personne normale ne va pas forcer. La solution (que j'ai trouvee sur ce site, merci) c'est de se procurer du WD40, ce lubrifiant bien connu, et d'en arroser les charnieres. En manipulant doucement votre imprimante, vous allez voir, elle va se refermer gentiment au bout de dix minutes. Quel soulagement !

Hi,

Try the resetting the printer to factory defaults.

Steps:

1.Turn the Printer OFF, unplug the power cabled from the back of the printer and from the wall outlet.

2.Then, Press and hold the ON button for 30 -60 seconds

3.Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold CANCEL and COLOR COPY button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

Please let me know, the status. GoodLuck cheers!!

Thank you ...