HP ProBook - Recent Questions, Troubleshooting & Support - Page 5
Keyboard and track pad are not working, completely unresponsive.
Try and external keyboard and mouse. If they work then re-install keyboard and mouse drivers by removing then first and let the OS do it.
If this doesn't work your pc might be infected. Try to clean it or save data and re-install OS, that is if the external keyboard and mouse work. If not then it is a hardware problem.
HOW DO I GET BLUETOOTH ON MY HP PROBOOK
it must come built-in if you have it.
You will need to look in the Device Manager to see if you have it, and if the Device Driver is properly installed.
If it is, then you can turn it on and use it. Go to the HP support site and download the User Manual for your exact model laptop.
Shuting down very slow
To check for performance issues
- Open Performance Information and Tools by clicking the Start button , and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.
- In the left pane, click Advanced tools.
- In Advanced Tools, under Performance issues, click any issues that are listed.
- Read the information in the dialog box that appears to learn which programs or drivers are causing problems.
If a program or driver prevents your computer from turning off quickly
You can try the following tasks to fix the problem:
- Close the program before shutting down. It's possible that the problem occurs only if the program is running. Try closing the program before shutting down Windows, and then see if your computer turns off properly.
- Check with the manufacturer of the program or driver for an update. A newer version of the program might include a resolution to the problem.
If these options don't solve the problem, then the program or driver might be incompatible with Windows. If you installed the program or device yourself and you no longer use it, consider removing the device, or uninstalling the program or driver.
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