Hoveround Health & Beauty - Recent Questions, Troubleshooting & Support

The larger batteries should have made them run for longer on a single charge. They aren't 35 amp batteries, they are 35 amp *hour*. 12 volts is the thing that matters. Check the batteries are correctly fitted and make sure the motors are clean. The fact they go down faster is puzzling and for that, I would exchange the batteries as they sound faulty.Answer Edited for clarity. However, the motors are now the issue.

Let me know if you are still having the problem. If you are, I will send you a scematic from my MPV5. [email protected]

hi,l have you checked the connections from the joystick to the controller situated under the seat ? what is the name of the joystick and there should be a model no etc ? regards Rob www.gewizrepairs.co.uk

The swivel lever spring needs to be replaced.

Time for a new battery. The worst thing you can do to a battery is let it sit for a long time. Once the battery was activated it is best to keep it charged while not in use. Use a trickle charger while storing your chair.

You will need Socket wrenches, a big ***** Driver and air valve tool if there is a pneumatic tire involved, two 3"-5/16" bolts w/nuts and washers. I like to tip the chair on its side. and loosen the main shaft nut and remove it. Then wiggle the tire back and forth, then lift. If you are lucky it will slide right off. then you can let the air out of your inner tube or go straight to removing the split rim bolts. the ***** driver is used between the rim and tire and pry apart the tire from the rim, work around the the rim until the tire is off on both sides, If this is a foam filled tire then you will need 2 5/16" Bolts w/ nuts and washers replace the tire and line up the hole for the bolts and push the rims together so the long bolts can make it long enough to put the nut on. the nut down a little then put another one on opposite side to pull the wheel in tighten the bolts a little on each side evenly until the original bolts are able to be used to tighten then take out long bolts and install all the rest of the shorter bolts. tighten them up and grease the shaft and put the shaft key in the slot and gently put the wheel on and tighten the shaft nut. Check to see the wheel turns with the shaft. the key can slide out some times Then tip the chair up and see how it drives. Sorry no pictures yet. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Chair motors sometimes do not have brake switches. It relies on the gear ratio keeping the chair from moving while not under power. The freewheel lever disconnects the gear box from the motor. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

The shaft is turning and not the wheel, that means the key is missing off the shaft. or the freewheel lever needs to be flipped into drive mode. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

To remove Drive wheel 15mm 17mm 19mm are normal sizes, to separate the split rim for tire replacement, 7/16, 3/8. I would use a socket set. I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Before charging, make sure the unit is turned off. Connect the charger to the wall outlet first and then to the chair. Check that the battery cables are attached fully to the control box. Turn on charger. After charging, remove charger and verify the unit is fully in gear. The levers must be fully in the up position. If the lights still flash, some wiring is probably loose, or the drives are not fully engaged.

Either the batteries were wired incorrectly, or the cables are not tight between the control box and battery boxes, or the controller connector is not all the way in. Is the unit in gear?

Double check to be sure drive levers are fully engaged. Go down and up a few times. If problem persists have Hoveround come and check it out. One of the drive motors may have shorted out when you continued driving with gravel in the wheel.

It would seem that the support frame is bent. Remove joystick and support from arm. Straighten support and reassemble.

Disconnect cables going from battery boxes to the control box. There is probably a catch that needs to be squeezed in, then pull and wigglt the connection block until it disengages. Release the straps over the battery boxes then remove batteries and covers. Lift up on the cover (you may need to push some cable back into the box) and put cover aside. Disconnect cables from batteries and attach to the new batteries. Same procedure, in reverse, gets you back to an operational MPV5.

First off, are you sure it's the motor causing the problem? Changing the motor is a major job. Basically, you have to completely disassemble the entire unit. Remove the seat and then the batteries. To get to the drive motor, you must remove the pedestal base, and the plastic shroud that covers the base plate. Remove all screws from the top of the unit, and flip over and remove the bolts from the bottom. The control box is held in place by 2 hex screws. Label the motor wires showing their location. Remove motor and replace with new drive motor. Attach motor wires and reassemble entire unit.

Are the drive motors engaged?

The only thing to do is replace the battery.