Electric motors rarely need lubricating and when they do it must be done sparingly and with great care and the correct lubricant used due to the possible safety dangers, including fire..
Often an electric motor is integral with a gearbox which also tends to be prefilled with whatever lubrication it needs for it's lifetime. Sometimes, but rarely, this will need attention and a little further lubrication. Mostly this is the result of a necessary repair or adjustment.
There needs to be a compelling reason to open such a gearbox and again the correct lubricant must be used and then the integrity of the sealing maintained.
Check to make sure you inserted the batteries correctly the plus signs should be up. If that doesn't work I reccomend contacting homedics customer support as something is worng with the scale that you cannot fix there is a lifetime limited warranty on the product so its better to let them try to fix the problem.
here is support contact information http://www.homedics.com/products/support
You have probably set your scale to kilogram and not pounds. There should be a button to set this underneath the scale or even a reset button to reset the scale to its original settings.
Check the remote control for its infrared emission. Check it with fresh batteries. Check it by pressing all the keys. You can detect the presence of infra-red emission from the remote control, using a cell-phone camera. If you wish to get more details about how to check a remote control, please visit this site. One among the posts has details about it. Surf the site with patience. In some cases, the remote control might need to clean.
http://remotesearch.blogspot.com/
Search the site by type in this key phrase "how to test a remote control "in the "search box at the top right of the display window of the Homepage" to get the related post quickly.
https://www.youtube.com/watch?v=jsSCNCW3IbQ [open and clean]
https://www.youtube.com/watch?v=Qp-l1uh-5gE [open and clean]