Hayward Pool & Spa - Recent Questions, Troubleshooting & Support


Are you sure it has a centrifugal switch?
Capacitor start/ capacitor run have been the standard for a good number of years.

Hayward Pool &... | Answered on Oct 26, 2019


Hayward's website has manuals for all their products.

Hayward Pool &... | Answered on Oct 26, 2019


check burn tubes for cobwebs or blockage

Hayward Pool &... | Answered on Sep 21, 2019


screw on impeller reverse threads and impeller unscrews normal thread hold back of motor shaft

Hayward Pool &... | Answered on Sep 15, 2019


check voltage going in if ok check pressure switch should have voltage on both leads if not check pressure switch or copper tube for clog

Hayward H Series... | Answered on Aug 23, 2019


The 24v is called the secondary and sometimes called the out-put. Make sure you have 240v on the primary, sometimes referred to as the in-put. If you have primary voltage then you should have secondary voltage, if not then replace transformer. Make sure the secondary, 24v control fuse is the correct size and present. If the secondary is shorting together or to ground somewhere, it will cause damage to the transformer.

Hayward Pool &... | Answered on Aug 18, 2019


Call a qualified electrician. More information would be needed to accurately trouble shoot your issue. Do you have automation connected to your heater? Is the heater trying to fire when the pump is off or is it ONLY the fan?
Try disconnecting your Water Pressure switch on the heater and see if the issue stops. With WP switch disconnected the heater should not work and the fan should stay off. Replace WP switch and see what happens.
Call a QUALIFIED electrician.

Hayward Pool &... | Answered on Aug 12, 2019


Check for proper supply voltage and that the impeller moves freely. If these are good then likely a bad capacitor.

Hayward Pool &... | Answered on Jul 30, 2019


the prologic control unit will not offer programming for what you seek. the most detailed timers will offer weekday or weekend for each pump speed. you may want to get a remote system so you can control functions from your smartphone

Hayward Pool &... | Answered on Jul 26, 2019


i always start a new filter in backwash mode. that way, any dust will be washed away and not into the swimming pool

Hayward SAND... | Answered on Jul 26, 2019


from what i can find, it will take 350lbs of sand. there should be a chart on the actual filter housing

Hayward SAND... | Answered on Jul 26, 2019


no description of issue. good luck

Hayward H Series... | Answered on Jul 26, 2019


try filling your hose by holding it in front of the return jet. once filled, hook the hose up as normal

Hayward Pool &... | Answered on Jul 26, 2019


put the housing on the base (level) and make sure the three 'locators' on the bottom of filter housing are resting inside the base ring. put the standpipe into the housing and install the 8 laterals. make sure the standpipe is straight and centred in the housing (i use duct tape to block the top of the standpipe and secure the standpipe to the housing. fill the housing roughly halfway with water. slowly pour sand into the housing making sure to keep the standpipe centred. once you have installed the correct amount of sand, install the dial valve and secure it with the supplied clamping system.

Hayward SAND... | Answered on Jul 26, 2019


pool manuals are available on amazon

Hayward SAND... | Answered on Jul 26, 2019


make sure your filter is clean. put it on bypass if possible to see if that is where the restriction is.
it is also possible that some debris has found its way into the impeller and reducing the pump efficiency. unplug the pump and put your finger into the wet end of the pump (remove basket first). if you can feel leaves or twigs, then you will have to open the pump and clean the impeller

Hayward Power... | Answered on Jul 26, 2019


there are several causes of a bD code on hayward heaters. because of this, i have included the link to the code page so you can eliminate and review them.
https://hayward-pool-assets.com/assets/documents/poolscanada/pdf/manuals/universal-h-series-owners-manual.pdf?fromCDN=true

Hayward H400fdp... | Answered on Jul 26, 2019


there is no error code 60 in the world of hayward. is there any chance you are seeing bO? if so, that stands for bypass on and the heater is being controlled by a remote controller.

Hayward H-series... | Answered on Jul 26, 2019

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