Epson Office Equipment & Supplies - Page 5 - Recent Questions, Troubleshooting & Support

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Epson stylus sx435w says paper out.

If your Epson Stylus SX435W is indicating that there is no paper even though there is paper loaded, there could be several reasons for this issue. Here are some steps you can try to troubleshoot the problem:
  1. Check that the paper is loaded correctly: Ensure that the paper is loaded into the printer's paper tray or cassette correctly. Make sure that the paper is aligned properly and not too tightly or too loosely loaded. Also, make sure that the paper is not curled or wrinkled.
  2. Check for paper jams: If the printer sounds like the wheels are turning to engage the paper but the paper doesn't move, there may be a paper jam. Carefully check for any paper jams, and remove any paper that may be causing the problem.
  3. Clean the paper feed rollers: Over time, the paper feed rollers can get dirty or covered in debris, causing them to slip and not grab the paper properly. Use a lint-free cloth dampened with water to clean the rollers. Be sure to let them dry completely before attempting to print again.
  4. Reset the printer: Sometimes resetting the printer can clear any errors or issues that are causing the "paper out" message. Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on again.
If none of these steps solve the problem, you may need to contact Epson support or take your printer to a service center for further assistance.
2/15/2023 8:21:35 AM • Epson Office... • Answered on Feb 15, 2023
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Hen I connect my projector EPSON EX30, I receive an error message that tells me to power off and contact my nearest Epson service provider. The error message is Error in Auto iris.

The error message you are seeing on your EPSON EX30 projector indicates that there is an issue with the Auto Iris function of the projector. The Auto Iris is responsible for adjusting the brightness of the projected image based on the lighting conditions in the room. If there is an issue with the Auto Iris function, it can cause the projector to malfunction and display error messages. To resolve this issue, you may try the following steps:
  1. Turn off the projector and unplug it from the power source.
  2. Wait for a few minutes and then plug the projector back in.
  3. Turn on the projector and try to use it again to see if the error message has been resolved.
If the error message still persists after trying the above steps, it is recommended to contact your nearest Epson service provider for further assistance. They may be able to diagnose the issue and provide a solution, which could involve repairing or replacing the projector's Auto Iris mechanism.
2/15/2023 8:19:00 AM • Epson Office... • Answered on Feb 15, 2023
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Epson WF-7610 only scans first 1/3 of it and rest of the part blackmultiple color lines

Is the paper positioned in the proper spot? Most scanners require the paper is positioned at the bottom left. It also sounds like it may be the settings in your scanner properties. If it is set to detect the paper size, it will often choose a smaller size. Go inside the scanner properties and manually select the size paper you are scanning or select "scan to fit".
2/13/2023 7:20:44 PM • Epson Office... • Answered on Feb 13, 2023
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Req e 100 stampante aculaser

this indicates that your printer is experiencing an issue with its fuser unit. The fuser unit is responsible for melting the toner onto the paper, and is a major component of the printer. To resolve this issue, you will need to replace the fuser unit. This can be done either by a professional or on your own, although it is recommended to seek help from a professional if you are inexperienced with printer repairs. Before replacing the fuser unit, you should also check the other components of the printer for any signs of wear or damage, such as loose connections or faulty wiring. Additionally, inspect the toner cartridge and any other consumables, as they can also be a source of the problem. Once the repair is complete, ensure to check the print quality and resolution of the printer to make sure that it is operating correctly.
2/10/2023 9:49:23 PM • Epson Office... • Answered on Feb 10, 2023
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Epson cx3600 says not to press ink button unless green on button is on and not flashing but as soon as i turn on it starts to flash

The flashing green light on your Epson Stylus CX3600 printer is indicating an error with the ink system. The error message you mentioned, "not to press the ink button unless the green light is on and not flashing", is likely referring to the ink button that is located on the side of the printer and is used to reset the ink levels. To resolve the issue with the flashing green light, try the following steps:
  1. Turn off the printer: Turn off the printer and disconnect it from the power source.
  2. Clean the ink cartridges: Remove the ink cartridges from the printer and clean the contacts with a soft, damp cloth. Make sure not to touch the ink nozzles or the copper contacts.
  3. Check for clogs: If the problem persists, check the ink cartridges for clogs and clean the print head.
  4. Reinstall the ink cartridges: Reinstall the ink cartridges into the printer, making sure that they are properly seated.
  5. Turn on the printer: Connect the printer to the power source and turn it on.
  6. Check the green light: Observe the green light and make sure it is no longer flashing
2/7/2023 11:36:51 PM • Epson Office... • Answered on Feb 07, 2023
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I have an Epson TM-L90 printer and trying to find the dip switches.I removed the rubber piece where they are supposed to be all I see is the back of a circuit board, no dip switches??? any Ideas?

When you are facing it. Open it and on the right hand side where Led lights located. Below it and inside are there is a dip switch cover that you should be able to remove. Hope this helps.
2/5/2023 8:05:39 PM • Epson TM Office... • Answered on Feb 05, 2023
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How to reset counter on an Epson CX4200

To reset the counter on an Epson CX4200, follow these steps:
  1. Turn off the printer and unplug it from the power source.
  2. Hold down the "Stop" button while plugging the printer back into the power source.
  3. Release the "Stop" button after five seconds.
  4. Press the "Stop" button three times.
  5. Press the "Color" button and then the "Power" button to turn the printer back on.
These steps should reset the counter on the Epson CX4200. If the problem persists, you may need to consult your printer manual or contact Epson support for further assistance.
1/30/2023 9:48:41 PM • Epson Office... • Answered on Jan 30, 2023
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A printer's ink pad is at the end of its service life.

You have to replace the Waste ink pad and reset the weste ink pad counter.
1/24/2023 11:23:11 AM • Epson L210 -... • Answered on Jan 24, 2023
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Epson L210 printer's ink pad is at the end of life service, how to reset

Buy a new ink pad. That's the part directly under the print head when the cartridge is parked. It's an absorbent pad that catches the ink when you clean the nozzles.
1/24/2023 11:19:30 AM • Epson Office... • Answered on Jan 24, 2023
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Parts inside end life

Q: What should I do if my printer driver displays the message parts inside my printer are reaching their end of service life?

A: See the Epson Ink Pad Reset Utility page.
Epson Ink Pads Reset Utility

If your product is displaying an end of life service message, please view and complete the required information below to proceed.

Please explain the message I am getting in my printer driver that says parts inside my printer are reaching their end of service life.

Like so many other products, all Epson consumer ink jet products have a finite life span due to component wear during normal use. At some point, the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is the normal product life cycle for highly mechanical devices like printers. This message is a warning that certain parts have reached the end of their usable life and that your printer will no longer work until it is serviced.

What parts are we talking about?

The message refers to the ink pads, which are actually a number of porous pads in the printer that collect, distribute, and very importantly contain the ink that is not used on printed pages. Ink is collected by these pads during the initial setup of the product, during cleaning cycles and when printing borderless photographs. Most users will not receive this message before the printer is replaced for other reasons. Some high volume users or those who use the printer for many years may receive this message about ink pads before other components reach the end of their usable life.

Why does my printer stop functioning when I get the message?

Epson is committed to ensuring the proper operation of all our devices to minimize the risks of property damage or personal injury during the lifespan of the product. The printers are designed to stop operating at the point where further use without replacing the ink pads could create risks of property damage from ink spills or safety issues related to excess ink contacting an electrical component
.
Is there anything I can do to continue using my printer?

Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. You may also be able to have the ink pads replaced by an independent service provider and use the Ink Pad Reset Utility to reset the Ink Pad Counter to continue using the printer. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers' other components also may be near the end of usable life. Epson does not recommend ink pad replacement by users without technical training or resetting the Ink Pad Counter without replacing the ink pads.


Note: This utility is for Windows XP and Vista operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time.
To download this utility, please complete all fields below, select the agreement check-box and click Download. Required fields are noted with an asterisk(*). Some models may require you to be redirected to another website to finalize the process.


Go to this link to complete the agreement to recieve the Epson Ink Pad Reset Utility.
http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

Trust this is helpful. :)
1/24/2023 11:17:21 AM • Epson Stylus... • Answered on Jan 24, 2023
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ERROR E101 on aculaser c4100.

E101 error code ACULASER c9300
1/19/2023 11:53:03 PM • Epson AcuLaser... • Answered on Jan 19, 2023
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Epson C1100 printer MSI issue

If your Epson C1100 printer is taking multiple sheets of paper when trying to print one page, it could be caused by a few different issues:
  1. Check the paper tray: Make sure the paper tray is loaded correctly and the paper is not jammed or bent.
  2. Check the paper guides: Make sure the paper guides in the tray are adjusted correctly and not too tight.
  3. Check the pick-up roller: Make sure the pick-up roller is clean and not damaged. If it is dirty or worn, it may need to be replaced.
  4. Check the solenoid: Make sure the solenoid is functioning correctly and that the spring is properly connected.
  5. Check the gears: Make sure the gears inside the printer are functioning correctly and that they are not worn or damaged.
  6. If none of the above steps work, it is possible that the printer has a more serious problem that requires professional service.
It is important to refer to the user manual or contact Epson technical support for further assistance and specific troubleshooting steps for your printer model. It is also important to make sure the printer is not plugged in before attempting any troubleshooting steps. It is also important to note that, if you open the printer and move things around, it could have caused other problems that could have impacted the printer performance.
1/17/2023 7:04:15 PM • Epson Office... • Answered on Jan 17, 2023
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My new Epson DFX 9000 printer keeps twisting the ribbon inside thereby printing incomplete records.

People still use dot matrix printer Kelli? :>D You just replace the ribbon and clean the hammer head. They wear out in the middle with the constant impact, get thin and twist. https://www.google.com/search?q=Epson+DFX+9000+replacement+ribbon ..
1/17/2023 2:45:54 AM • Epson Office... • Answered on Jan 17, 2023
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Epson stylus color 4000 reverse flush waterfall issue with one color


This sounds like a tricky problem to solve! It could be a debris issue in the print head, but it could also be a voltage issue. If the voltage is too low, then it can prevent the nozzles from firing. To find out, you could open the head and inspect the nozzles. You could then use a multimeter to check the voltage at the nozzles. If the voltage is low, then you could try to adjust it to the correct level. If that doesn't work, then the head may need to be replaced.
1/15/2023 9:01:25 PM • Epson Office... • Answered on Jan 15, 2023
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Epson printer wf-3540: error code: 0x9D

Error code 0x9D on an Epson WorkForce WF-3540 printer typically indicates a problem with the printhead. Here are a few steps you can try to fix the issue:
  1. Turn off the printer and unplug it from the power source.
  2. Clean the printhead: Use a damp cloth or cotton swab to gently clean the printhead. Make sure to remove any debris or ink that may be clogging the printhead.
  3. Check for jammed paper: Make sure there is no paper jammed inside the printer. If there is, remove it carefully.
  4. Perform a printhead cleaning: From the printer's control panel navigate to the Maintenance menu and select the option to clean the printhead. If the problem persists, perform a deep cleaning.
  5. Check the ink cartridges: Make sure that the ink cartridges are properly installed and that there is enough ink in them.
  6. Check the printer driver: Make sure the printer driver is up-to-date and compatible with your computer's operating system.
  7. Reset the printer: From the control panel navigate to the Setup menu and select the option to reset the printer.
  8. If the above steps did not solve the problem, it is best to contact Epson customer service for further assistance and repair options.
1/14/2023 12:26:38 AM • Epson Office... • Answered on Jan 14, 2023
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How to clean the printer head of an Epson Stylus 4000 by flushing amonia/alcohol solution through?

Cleaning the print head of an Epson Stylus 4000 printer can help to improve print quality and resolve issues such as missing or clogged nozzles. One method of cleaning the print head is to flush an ammonia/alcohol solution through it. Here's a step-by-step guide on how to do this:
  1. Turn off the printer and unplug it from the power source.
  2. Prepare a cleaning solution by mixing equal parts of ammonia and water or isopropyl alcohol with water. It's important to avoid using high-concentration cleaning solutions as they may damage the printer's internal components.
  3. Take a syringe or bulb syringe (usually can be purchased at a pharmacy) and fill it with the cleaning solution.
  4. Remove any ink cartridges from the printer.
  5. Locate the print head assembly. It is usually located behind the ink cartridges.
  6. Gently insert the syringe or bulb syringe into the print head assembly and slowly squeeze the cleaning solution through it.
  7. Use the syringe or bulb syringe to gently flush the cleaning solution through the nozzles until the solution comes out clean.
  8. Allow the print head to dry for a few minutes before reinserting the ink cartridges and turning the printer back on.
  9. Perform a test print to check if the cleaning improved the print quality.
Note that you may need to repeat this process several times to completely clear the clogged nozzles. Also, before performing any of the steps listed above, it is advisable to consult your printer user manual or contact Epson support for specific instructions regarding your printer model, as the location of the print head and the exact process may vary depending on the printer model.
1/10/2023 7:18:19 PM • Epson Office... • Answered on Jan 10, 2023
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