Epson Office Equipment & Supplies - Page 4 - Recent Questions, Troubleshooting & Support

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Epson ds 530 gives a scanner error.see your documentation on the network adaptop. Even scanner scan slows, What to do?

The error message you are receiving on your Epson DS 530 scanner is related to the network adapter. Here are a few troubleshooting steps you can try:
  1. Check network connection: Make sure the scanner is properly connected to the network and the network settings are correct. Try restarting the scanner and the network router.
  2. Restart the scanner and computer: Restart the scanner and the computer and try scanning again.
  3. Update drivers: Check for any available updates for the scanner drivers and firmware. You can download the latest drivers and firmware from the Epson website.
  4. Check scanner settings: Check the scanner settings to make sure the correct scan settings are selected. Make sure the scanner is set to the correct mode, such as color or black and white.
  5. Try a different computer: If the scanner is connected to a network, try using a different computer to see if the issue is with the scanner or the computer.
If none of these steps resolve the issue, you may need to contact Epson support for further assistance.
2/25/2023 9:19:57 AM • Epson Office... • Answered on Feb 25, 2023
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Epson t60 general error

A "general error" with two red lights blinking on an Epson T60 printer can be caused by various issues, such as a paper jam, a foreign object inside the printer, a problem with the ink cartridges, or a malfunctioning of the printer mechanism. To troubleshoot this issue, try the following steps:
  1. Turn off the printer and unplug it from the power source.
  2. Check for any paper jams or foreign objects inside the printer and remove them if found.
  3. Ensure that the ink cartridges are installed properly and have enough ink.
  4. Check if any of the cartridges are damaged or expired and replace them if necessary.
  5. Clean the print head using the printer software utility or manually.
  6. Check the printer mechanism for any damages or obstructions and remove them if found.
  7. Turn on the printer and check if the error persists.
If the issue persists, you may need to contact Epson customer support or a certified technician for further assistance.
2/25/2023 9:18:31 AM • Epson STYLUS... • Answered on Feb 25, 2023
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How Do I Install Epson Printer Driver on Ubuntu?

To install Epson printer driver on Ubuntu, you can follow these steps:
  1. Open the terminal on your Ubuntu system by pressing Ctrl + Alt + T.
  2. Run the following command to update the list of available packages:
sql sudo apt-get update
  1. Install the required packages for Epson printer drivers using the following command:
csharp sudo apt-get install printer-driver-escpr
  1. Connect your Epson printer to your Ubuntu system using a USB cable or connect it to your network.
  2. Go to the Printers settings by searching for "Printers" in the Activities menu or by navigating to Settings > Devices > Printers.
  3. Click on the "Add" button to add your Epson printer.
  4. Select your printer from the list of available printers and click on the "Forward" button.
  5. Ubuntu will detect the drivers for your Epson printer and install them automatically.
  6. Follow the prompts to complete the installation.
Once the installation is complete, you should be able to print from your Epson printer on Ubuntu.
2/25/2023 9:01:40 AM • Epson Office... • Answered on Feb 25, 2023
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Epson EP 704A INKPAD ERROR

The Epson EP 704A inkpad error message is an indication that the printer's ink pads are saturated with ink and need to be replaced. The ink pads are responsible for absorbing and collecting the excess ink that is generated during the printing process. To resolve this issue, you will need to either replace the ink pads or have them reset by an authorized Epson service center. It is not recommended to continue using the printer without addressing the inkpad error, as it may result in further damage to the printer. You can contact Epson support or a local Epson service center for further assistance with resolving the inkpad error on your Epson EP 704A printer.
2/25/2023 8:59:45 AM • Epson Office... • Answered on Feb 25, 2023
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I have an Epson R1900, this problem just started, it will print a line and advance the paper while printing but prints the same image or text on the next line, paper advance issue or a timing issue?

Based on the symptoms you described, it sounds like there may be a timing issue with your Epson R1900 printer. The erratic spacing and repeated printing of the same image or text on the next line suggest that the paper advance mechanism is not functioning properly. This could be caused by a number of factors, including a worn or damaged paper feed roller, a misaligned paper feed mechanism, or a malfunctioning sensor that controls the paper advance timing. To troubleshoot this issue, you can try the following steps:
  1. Check the paper feed roller for wear or damage. If it is worn or damaged, it may need to be replaced.
  2. Check that the paper is loaded correctly in the printer, and that it is not jammed or wrinkled.
  3. Check that the paper thickness setting in the printer driver matches the paper you are using.
  4. Clean the paper feed mechanism and paper feed roller with a soft, lint-free cloth.
  5. Reset the printer by turning it off, unplugging it from the power source, and leaving it unplugged for at least 10 minutes before plugging it back in and turning it on again.
If none of these steps resolve the issue, you may need to take your printer to a qualified technician for repair or replacement of faulty parts.
2/25/2023 8:58:27 AM • Epson Office... • Answered on Feb 25, 2023
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My printer reads printer error fatal code 0xfb what could be the problem

Error code 0xFB on an Epson PX660 printer indicates a communication error between the printer and the computer. Here are a few steps you can try to resolve the issue:
  1. Turn off the printer and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on again.
  2. Check that the USB cable connecting the printer to the computer is securely plugged in on both ends. You can try unplugging and plugging it back in.
  3. If the printer is connected to the computer wirelessly, make sure it is connected to the correct network and the signal strength is strong enough.
  4. Try restarting your computer to see if that resolves the communication issue.
  5. If the above steps don't work, try uninstalling and reinstalling the printer driver on your computer.
If none of these steps resolve the issue, you may need to contact Epson customer support for further assistance.
2/25/2023 8:57:11 AM • Epson Office... • Answered on Feb 25, 2023
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EPSON STYLUS RX 520 HAS AN ERROR E-91

The error E-91 on an Epson Stylus RX 520 indicates a communication problem between the printer and the cartridge. Here are some steps you can try to resolve the issue:
  1. Turn off the printer and unplug it from the power source.
  2. Remove all the ink cartridges and check for any damage or leaks. Replace any damaged or leaking cartridges.
  3. Clean the metal contacts on the ink cartridges and inside the printer with a soft, lint-free cloth. Make sure they are completely dry before reinserting the cartridges.
  4. Reinstall the ink cartridges and make sure they are properly seated.
  5. Turn on the printer and see if the error message still appears.
If the error message persists, try resetting the printer by following these steps:
  1. Turn off the printer and unplug it from the power source.
  2. Hold down the "Stop" and "B&W" buttons while plugging in the power cord.
  3. Keep holding the buttons until the printer starts to initialize.
  4. Release the buttons and wait for the printer to finish initializing.
  5. Try printing again to see if the error message is resolved.
If none of these steps work, there may be a hardware issue with the printer and it may need to be serviced by a professional technician.
2/25/2023 8:54:11 AM • Epson Stylus... • Answered on Feb 25, 2023
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Epson v500 Photo scanner was working but now gives a red light and whirring noise when opening the app installed on Mac - gives warning "cannot properly connect with scanner".

Here are some troubleshooting steps you can try for your Epson V500 Photo scanner: Check the connections: Ensure that your scanner is properly connected to your computer and turned on. Check the cables and ports for any damage or loose connections. Restart your computer: Sometimes, restarting your computer can fix communication issues between your scanner and computer. Reinstall the scanner software: Try uninstalling and reinstalling the scanner software on your computer. You can download the latest software from the Epson website. Check for updates: Make sure that your scanner software and computer operating system are up to date. Try a different USB port: Plug the scanner into a different USB port on your computer and see if it makes a difference. Reset the scanner: Turn off the scanner and unplug it from the power source. Wait a few minutes and then plug it back in and turn it on. If these steps don't resolve the issue, it's possible that there may be a hardware problem with the scanner that needs to be repaired.
2/25/2023 8:51:28 AM • Epson Perfection... • Answered on Feb 25, 2023
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How to Epson R2880 slowing down due to motor overheating?

If your Epson R2880 printer is slowing down due to motor overheating, there are several things you can try:
  1. Check the printer's cooling system: Make sure that the printer's fan is working properly and that the vents are not clogged with dust or debris. If the fan is not working properly, it may need to be replaced.
  2. Reduce the print resolution: High resolution printing can put more strain on the motor and cause it to overheat. Try reducing the print resolution and see if that helps.
  3. Check the printer driver settings: Make sure that the printer driver settings are optimized for your specific print job. For example, if you are printing a large image, you may need to adjust the printer driver settings to allow for more time between passes.
  4. Check the print head alignment: If the print head is not aligned properly, it can cause the motor to work harder and overheat. Use the printer's alignment tools to ensure that the print head is properly aligned.
  5. Use high-quality paper: Low-quality paper can cause the printer to work harder and overheat. Use high-quality paper that is recommended for your printer to reduce strain on the motor.
If none of these solutions work, it may be necessary to contact a professional printer repair service for further assistance.
2/25/2023 8:50:17 AM • Epson R2880... • Answered on Feb 25, 2023
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Need a optical engine for a EPSON EH-TW 8300 PROJECTOR. Can anyone help please.

You may be able to purchase an optical engine for your Epson EH-TW 8300 projector from Epson or from an authorized Epson dealer. You can visit the Epson website to find an authorized dealer or contact Epson customer support for assistance. Alternatively, you may be able to find a replacement optical engine from third-party suppliers or online marketplaces such as eBay or Amazon, but be cautious when purchasing from these sources to ensure that you are getting a genuine and compatible part.
2/25/2023 8:49:16 AM • Epson Office... • Answered on Feb 25, 2023
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My xp600 epson printer says warning no material

The "warning no material" message on an Epson XP600 printer usually means that the printer is not detecting the paper or other media correctly. Here are a few steps you can try to resolve the issue: Make sure that the paper is loaded correctly. Check that the paper is aligned with the guides in the input tray and that it is not too thick or too thin for the printer. Check that the paper sensor is clean. Use a clean, dry cloth to wipe any dust or debris from the sensor. Reset the printer. Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on. Try a different paper type or size. If the printer is having trouble detecting a specific type of paper, try using a different type or size to see if the issue persists. Update the printer driver. Make sure that you have the latest driver for your printer installed on your computer. If none of these steps resolve the issue, it may be a hardware problem with the printer and you may need to contact Epson support for further assistance.
2/25/2023 8:48:17 AM • Epson Expression... • Answered on Feb 25, 2023
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Epson 9800 printer does not see brand new epson maintenance tank when it is installed. Gives message no left side maintenance tank installed, even though a brand new tank is installed correctly.

It sounds like there may be an issue with the sensor that detects the maintenance tank. You can try resetting the printer's EEPROM by following these steps: Turn off the printer and unplug it from the power source. Hold down the paper source, paper feed, and cut/eject buttons simultaneously. While still holding down those buttons, plug the printer back in and turn it on. Continue holding down the buttons until the paper feed light starts flashing. Release the buttons and wait for the printer to complete its startup routine. If that doesn't work, you may need to have the printer serviced to fix the sensor issue. It's possible that the sensor or its wiring may have become damaged or disconnected, and a technician would need to open up the printer to diagnose and repair the issue.
2/25/2023 8:47:12 AM • Epson Office... • Answered on Feb 25, 2023
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I am getting an ADF error message, but there is no paper stuck anywhere in the printer. Is there an override?

An ADF (Automatic Document Feeder) error can occur when there is a paper jam or if there is an issue with the paper sensor. If you have already checked for any paper jams and there are none, you can try resetting the printer to see if it resolves the issue. To reset the printer, turn it off and unplug it from the power source for a few minutes. Then plug it back in and turn it on. If the error persists, you can try performing a factory reset. To perform a factory reset on your printer, press and hold the Stop button and the ADF load/Eject button simultaneously for three seconds. Then release the buttons and wait for the printer to restart. If the error message still appears after performing these steps, it may indicate a hardware issue with the printer and you may need to contact Epson for repair or replacement options.
2/25/2023 8:44:49 AM • Epson WorkForce... • Answered on Feb 25, 2023
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Epson DX5 printhead print patches

Print patches or banding can occur for various reasons in inkjet printing, including issues with the printhead, ink supply, media, or printer settings. Here are some possible causes and solutions to consider: Clogged or damaged printhead nozzles: Check the printhead nozzles for clogs or damage, which can cause missing or uneven ink droplets. Clean the printhead according to the manufacturer's instructions, and run a nozzle check to confirm that all nozzles are firing properly. Insufficient ink supply or pressure: Ensure that the ink cartridges or tanks are not running low or empty, and that the ink lines and filters are not clogged or kinked. Check the ink pressure and viscosity settings in the printer software or RIP, and adjust as needed for the ink type and media. Inconsistent media feed or movement: Check the media for wrinkles, creases, or other defects that could affect the ink adhesion or movement. Ensure that the media is loaded and aligned correctly, and that the platen or rollers are clean and free of debris or wear. Incorrect printer settings or profiles: Check the printer settings and color profiles for the specific media and ink being used, and adjust as needed for optimal print quality. Use a color calibration tool to create or verify the ICC profile for the printer and media combination. Environmental factors: Ensure that the printer is located in a stable environment with consistent temperature and humidity levels, and that the ink and media are stored and handled properly to avoid drying or contamination. By systematically checking these potential causes, you may be able to identify and resolve the issue with your print patches. If the problem persists, you may want to consult a qualified technician or service provider for further diagnosis and repair.
2/25/2023 8:43:39 AM • Epson Office... • Answered on Feb 25, 2023
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How to fix error code 0x9D for WF-3540

Epson Printer Error 0X9D message generally pops up due to problems with the connection of the printer. Otherwise, if you connect your printer with any virus-infected device, then the printer can behave weirdly. Moreover, corrupted system files also cause this kind of technical glitch in your system. If you are currently stuck with a similar error and wondering how to overcome this situation. Then, you can follow the instructions discussed below. So, without further delay, directly go towards the troubleshooting section. Like to Troubleshoot the error of Epson Printer Error 0X9D? Only follow the steps for Fix Epson Printer Error Code 0X9D posted on the blog. We offer online support in Printers Errors for any issue. Complete Answer is in Above Web Blog.

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2/23/2023 9:56:03 AM • Epson Office... • Answered on Feb 23, 2023
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Epson B-310N Business Colour Inkjet Printer. Replace maintenance box. printer b310n

Question edited for a lot more clarity, full make model (what it is)'. Question moved to maker category. In the link https://www.google.com/search?q=printer+b310n+maintenance+box ..
2/22/2023 8:49:50 AM • Epson Office... • Answered on Feb 22, 2023
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How to fix Epson WF-4820 that does not recognize the paper cassette being inserted?

If you have problems feeding paper, try these solutions: ·Make sure the paper cassette is inserted in a proper way. ·Check the paper size and type settings properly you loaded. ·If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. ·If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. ·Do not load more than the recommended number of sheets. ·Make sure your paper meets the specifications for your product. ·If paper jams when you print on both sides of the paper, try loading fewer sheets. ·If too many pages are fed when you are performing manual 2-sided printing, remove all other paper from the cassette before reloading the paper. I hope your problem will be resolved. If you need any help, you can directly contact Epson printer experts through Free Live Chat.
2/19/2023 6:43:33 PM • Epson Office... • Answered on Feb 19, 2023
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Work in Europe?

According to the rear panel of my 2200, it will accept 120VAC 50 ~ 60 HZ. Which means that outside of a proper plug adaptor, it should work fine. You need to adapt the epson power cable to whatever the French use. Be sure it is 110~120 VAC. Ran into some 220 in Italy
2/16/2023 8:40:16 AM • Epson Stylus... • Answered on Feb 16, 2023
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Epson WF-7820 keeps saying Insert Cassette (1) Correctly even though I can't find an issue with it seating properly.

It is possible that your Epson WF-7820 is experiencing a paper jam or a misalignment of the paper cassette. If the paper cassette is not correctly inserted into the printer, the printer will display an error message that tells you to insert the cassette correctly. To resolve this issue, make sure the paper cassette is correctly inserted and that any paper jams are cleared. If the issue persists, try resetting the printer by unplugging it and then plugging it back in. If the error message still appears, contact Epson support for further assistance. Loading Paper in Cassette 1 (Upper Cassette) https://files.support.epson.com/docid/cpd3/cpd39348/Source/Printers/Source/Paper_Loading/Tasks/XP800/loading_paper_upper_xp800.htmlfaq-207896 ' SPT_C11CB58201 ' Epson WorkForce WF-7520 ... https://epson.com/faq/SPT_C11CB58201~faq-207896?faq_cat=faq-topFaqsWF-3820 Series User's Guide https://files.support.epson.com/docid/cpd5/cpd58812.pdf
2/15/2023 8:27:30 AM • Epson Office... • Answered on Feb 15, 2023
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