Electrolux Vacuums - Page 5 - Recent Questions, Troubleshooting & Support

On top of the machine from the back the top comes off. Just push from the back on the top and it should come off. The filer is under the top. Hope this helps. Chris

This is often caused by a failure of a fuse on the Sumo board, or occasionally by a failure of the cord reel. I just posted a rather extensive set of instructions on how to check these things as a response to a different thread, but I will repost them here:

--
There is a board in the back (called the "SUMO board") which has a fuse hardwired to it. Most of the "no go" problems with this machine are related to this.

In order to check it, you'll want to take a thin flat-head screwdriver, and gently pry up the silver panel on the top of the machine. The easiest place to do this is on the side of the panel, as far toward the rear of the machine as possible.

You will then need to remove the 2 Torx screws on the rear panel, and the top body of the machine should then be able to be removed. There are two clips in the bag chamber, directly under the back portion of the bag compartment lid, which can be pressed in to facilitate removal of the back cover.

The sumo board will be sitting directly on the top of the machine, and the fuse in question will be on the right if you are looking at it from the rear of the machine. Unfortunately, if the fuse is blown, you will have to replace the entire circuit board. (Unless you feel very comfortable with soldering a new fuse onto it, which I do not recommend for safety reasons.)

You can also check continuity of the cord reel from here. On the right hand side of the board are two spade terminals leading to wires running down into the cord reel assembly. One black, one white. Checking the continuity between these terminals and the ends of the power supply cord will allow you to determine if the cord reel is providing power to the machine.

Accessing the cord reel will require you to remove the six Torx screws holding the main body to the base. Two of these are on the rear of the machine, and are very deep inside; so you will require a very long-shanked Torx driver to get at these. Two more are inside the bag chamber at the rear, and the other two are on the front handle assembly. This will allow you to lift the main body away from the base, and if you are replacing the cord reel you can pull the wires from the spade terminals and the socket on the sumo board, and feed them back down into the cord reel chamber to remove the old cord reel.

Reassembly is simply a reverse of the previous. Beware, however: getting the cord reel to align is something of a chore, so make sure that you have the retraction system functioning before you put the whole thing back together, or you'll be bummed when you finish reassembly and the cord won't retract.
(I've definitely never done that. Nope. Never.)

Hope that helps, good luck.

-R

Get online and pull up repairclinic.com type in your appliance name and model number. Search for your part you need. I order a lot of parts and find this company very reliable and the prices are normal. They have parts for new and old appliances as well as videos to show you how to repair your appliance. They have millions of parts and for the last 25 years they have always had the parts I needed in stock. Unless you choose overnight shipping you should get your part from 7-10 days. I hope this helps.

Have you checked the motor on the powerhead? It runs on a separate motor from the vacuum cleaner. Also make sure the belts in the powerhead are good. Hope this helps.

Does it have a drive belt? if so, is it broken? Some vacuums have a switch that shuts off the beater bar if the handle is upright like when using the hose. This switch, if it exists on yours, could be stuck, out of adjustment or broken. Good luck.

Try a simple method. When chabging the bad suck in a couple pieces of kleenex in. This will coat the inside of the bag and prevent the pores from clogging up making the vacuum think the bag is full. If this doesn't help email me [email protected] I I will go through how to disconnect this feature

no its not gone. maybe its the paper filter issue. good luck! https://www.buybusinessclass.com/

Most of the Electrolux belts are the same size. There are only 2 sizes.

All I can recommend is replacing the hose. They are not too much around 60 bucks

It is likely a wiring issue, check the continuity of the wires to the brush motor.

It means your vacuum is overheating. Check your hose wands and power head for blocks

Warranty Info

ELECTROLUX MAJOR KITCHEN & LAUNDRY APPLIANCES

Standard Warranty Information Every Electrolux Major Appliance is guaranteed to be free of material defects or component malfunctions. Electrolux Major Appliances provides a limited warranty that covers the repair, without charge, of any problem that occurs during the first year after the original date of purchase or delivery of a new Electrolux product, or during the first year after closing on your newly-constructed home with a new Electrolux product.* Extend Your Major Appliance Coverage with the Platinum Star® Limited Warranty For a limited time, or until June 30, 2019, Electrolux is offering you the opportunity to extend any one-year coverage on parts to three years at no cost to you, provided that you register your product with Electrolux within 60 days of purchase, delivery or closing. Products must have been purchased on or after July 1, 2013. This offer does not extend the limited warranty's 1 year labor coverage; please see our Extended Service Agreement offerings to extend your labor coverage. * Eligibility based on product registration with Electrolux within 60 days of purchase. Products must have been purchased on or after July 1, 2013. Coverage includes material parts for 3 years and labor for 1 year. Electrolux kitchen and laundry appliances only. * Some restrictions may apply for Alaska. * Platinum Star® Warranty does not apply to Electrolux ICON® Collection products

ELECTROLUX FRONT-LOAD WASHERS

• 10 year motor and lifetime tub warranty (excluding labor) • SECOND FLOOR GUARANTEE

ELECTROLUX SMALL KITCHEN APPLIANCES, VACUUMS & AIR CLEANERS

What this Warranty Covers The Electrolux limited warranty on your small kitchen appliance, vacuum or air cleaner purchase states that your product is warranted to be free from all defects in material and workmanship under normal use for a period of the number of years indicated in your owner's manual from the date of purchase. What this Warranty Does Not Cover Parts of the cleaner that require replacement under normal use, such as bumpers, filters, bristle strips, bags, belts, light bulbs and hoses. Damages or malfunctions caused by negligence, abuse, or use not in accordance with Owner's Guide. Defects or damages caused by unauthorized service. Electrolux will, at its option, repair or replace a defective appliance or appliance part(s) that is covered by this warranty. As a matter of warranty policy, Electrolux will not refund the consumer's purchase price. Obtaining Warranty Service To obtain warranty service for vacuums you must return the defective appliance or part along with proof of purchase to any Electrolux Authorized Warranty Station. For the location of the nearest Authorized Warranty Station, please refer to the Dealer & Service Locator http://www.electroluxappliances.com/Owner-Support/Service-Locator/ for a center near you. To obtain warranty service for small kitchen appliances or air cleaners, please call us at 800-896-9756. For any and all additional information that may be required, you may contact Electrolux Small Appliances at 800-896-9756. Further Limitations & Exclusions Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of MERCHANTABILITY or any warranty for FIT FOR A PARTICULAR PURPOSE is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

EXTENDED SERVICE AGREEMENTS

As the owner of an Electrolux Major Appliance, you already receive a comprehensive warranty. You can also elect to extend this valuable coverage with an Electrolux Service Agreement to enjoy these important benefits: 1. Enjoy the peace of mind that only we can guarantee. No one knows your Electrolux product better than we do. And no other company is better equipped to provide the specialized parts and service you may need - or to replace your product entirely. So invest now in the best possible protection with a Service Agreement. And we guarantee to stand behind you and your Electrolux product for as long as you own your coverage. Don't risk losing this guaranteed peace of mind. 2. Up to three full years of freedom from repair bills for our valued Electrolux owners. Whether you choose a one, two, or three year Service Agreement, we'll pay for all covered repairs needed to keep your Electrolux product in peak operating condition. And that means no surprises to your budget. 3. A brand new product, if needed Our replacement coverage entitles you to a brand new Electrolux Major Appliance with comparable features if yours can't be fixed, or if it simply makes more sense to replace it. 4. Convenient, in-home service with a toll-free call Reliable service is only a phone call away when you own an Electrolux Service Agreement. And the call is always toll-free. 5. Top-quality repairs by Electrolux factory-trained experts You wouldn't want "just anyone" to service your valuable Electrolux product. That's why we use trustworthy professionals who have been trained extensively on Electrolux models just like yours. 6. Quick access to the correct replacement parts Forget about inferior parts being used on your Electrolux product or long, unnecessary waiting for a special component. We maintain an ample supply of quality components designed specifically for your Electrolux model to ensure we can have it running like new again in no time. 7. Our Money-Back Guarantee If you are ever dissatisfied with the quality of protection you receive, you may have a complete refund of the unused portion of your Service Agreement less claims paid - no questions asked. Sign up today and save Simply call 1-866-386-5286 (toll free) to learn how to extend your manufacturer's warranty. By calling today you can begin your protection and charge it to your VISA®, MasterCard®, Discover® or American Express®. Be sure to ask us about our convenient, interest-free installment plan! Need more information? Here's a Summary of our Service Contract Terms and Conditions

Connect power head directly to power without wands and see if’s working
If it’s working you have problems in wands or true hose
If power head is not working directly connected to power you have problem with reset switch or power head motor
Try to push reset switch several times
You have to test hose and wands for continuity and eliminate things by things