Electric Mobility Health & Beauty - Recent Questions, Troubleshooting & Support
Shop rider deluxe wont go forward or reverse
hi does the brake click at the rear when moving the wigwag lever ? .
Can you check the brushes in the motor ? resistance of the motor should appear as virtual short , the brake resistance should read from 25ohms upto 80ohms, the scooter won't drive if the resistances are wrong .. the controller could be faulty , and i offer a free testing service if you're UK based
here's a trouble shooting manual for shopriders ..
https://www.gewizrepairs.co.uk/shoprider_service_manual.pdf
Regards
Rob
1/31/2024 12:38:53 PM •
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Answered
on Jan 31, 2024
Whining sound in my mobility scooter
hi, in most cases it nothing to worry about , the shaft that runs from the motor to the axle bearing , the bearing where the noise is loudest.
Brand new Scooters can develop this whining sound after only a couple of weeks. Normally louder when under load otherworld's going up hill etc.
Regards
Rob
10/27/2022 10:47:47 AM •
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Answered
on Oct 27, 2022
What does 3 blinking wrench lights mean?
It is indicating a left motor fault, which is not good news. This is usually from a motor overheating and burning out, usually from overloading the chair or from driving it on unstable terrain like mud, snow, wet grass or sand. If that is the case, there could be more damage to the electronics once you get the motor replaced too. Replacing the motor is a lot of work and very expensive, so you may want to try to find a replacement chair.
10/18/2022 4:31:18 PM •
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Answered
on Oct 18, 2022
A wrench light is on
When you turn the chair on and move the jostick the wrench light will flash you need to count the number of times it flashes to determine whats wrong ie 4 flashes pause 4 flashes pause. If its 4 flashes then you have a motor problem see my tips on flash codes to determine the problem. Whatever the problem is you will have to have the chair fixed by a tech or the provider that sold you your chair Hope this helps
10/18/2022 4:23:04 PM •
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Answered
on Oct 18, 2022
Hello i have a kymco xl mobility scooter which has
Hi , is it the Midi or Maxi XL model ? PG Controller (normally a silver colour ) has the following as the listed fault There is a bad connection to the motor and the controllerIf 's it a Rhino controller normally a blue colour , The battery is completely empty. The scooter does not drive.• Recharge the battery immediately.If the scooter is left off for a few minutes, the battery may recover enoughto allow driving again for a short time. However, driving on an emptybattery may cause damage to the battery.Regardswww.gewizrepairs.co.uk
3/24/2022 8:52:42 AM •
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Answered
on Mar 24, 2022
Instructions for dismantling for transportation
The Shoprider Soverign is not really meant to be dismantle for travel. The best you can do is to remove the seat and fold down the handlebars. Also depending on the year it was manufactured there is a pin towards the back of the scooter that connects the front chassis and rear chassis. You must first remove the batteries to gain access to the pin. If you are elderly you might need help. It is heavy.
2/8/2021 8:20:18 AM •
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Answered
on Feb 08, 2021
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