Disney Audio Players & Recorders - Page 6 - Recent Questions, Troubleshooting & Support

There a are only a few things that could be wrong. Its either the player is broken internally and won't play again, you may need to reformat the player so if will be at factory settings to refresh it so it will work, or that there is no music currently on the player because its not reading or receiving any. Reformatting is the best option.

Hi! Does anybody knows the parental control code for the disney's high school musical dvd player? Please let me know. Thank U all!!!

connect your unit to your computer once it is detected your problem is only battery replace it

Sounds like your player is full and needs to have some songs removed so you can install more


Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

It won't show up in iTunes - it is not supported by mac. Windows only. :( If you have access to a windows computer it is easier to use that. If not, then you will need to convert all your music to mp3s to upload them. The player should show up as a "removable disk" on your desktop. You can drag and drop music files in that way - should work.

The laser lens is out of place. Try using a q tip and gently pressing on the lens to see if it moves back in place.

Prees the restart button. If that doesn't work, let it die completely and plug it back in and let it charge completely before turning it back on.

Mobile phones least have the features of reconfigurations. In situations that malfunctions were encounter requires referring to support experts either to restore the malfunctions or replace to similar devices. Refer with the phone devices user guides to ascertain pertinent resources.

Hi there, please get the compatible driver here :
www.driverskit.com/MP3.html
www.nodevice.com/driver/category/MP3_Player.html
www.freedownloadscenter.com/Best/free-mp3-driver.html
www.driverslab.com/drivers/MP3/iRiver/15/56.html
www.samsung.com/us/support/downloads
Warm regards, Jay__okjhn776

ok I have got the manual and for parental options it says

The parental option anebles parents to prevent their children from watching inappropriate material on a dvd. It reads the ratings for programming, then denies access to programmnig if the program's rating meets the limitations you selected. In this case, the user will have to enter a 4 digits security password, then press enter button.

The password in my book is forward button,backward button, forward button, backward button.
tahts the ones with the 2 arrows on.

I hope this helps i need the help line no because my little girls remote does not work with her player.

hannah you cand help me plesse!

yes you can, just go to disneychannel.com and the homepage under where it has the video it says "watch full-length episodes" and just click that.

to the right of where it has the show playing, it says "click for more clips" click that, and go to the full length episodes.

Please get it here: www.nodevice.com/driver/category/MP3_Player.html JAYA

The manual indicates that it should show charging as soon as connected, and takes three hours to charge.
I have found that on some devices, this does not happen, and it takes a few minutes for the device to get enough charge into the battery to start up. This especially from new, or if left for a long while.
Try giving it a long charge, six hours is recommended by some manufacturers, using the same type of battery.
leave your computer on, it won't hurt it, as the USB ports, only supply power when it's on.

If it does not work then, as you have only just bought it, take it back.

Hey there,

are you on the computer right now? if you want, I could take a quick look and see what is going wrong over remote support.

if you want my help you can get the remote support program from here http://www.teamviewer.com/download/TeamViewerQS.exe

and send me the ID and password numbers it gives you

I do not have a solution, but I have the exact same problem. I ran out of memory on my son's Mix Max, and bought a TopRam 4GB SD card. I was careful not to buy the SDHC card, as these absolutely do not work with this device. I have a 2GB SD card coming and will try to load that one to see if it works. So far though, the only SD cards that have worked are the ones made by Disney. They do say SanDisk on the back, so maybe the 2GB SanDisk card will work. I'm just glad to know that I am not alone on this. You are the only one I have seen post this exact problem.

Just use your power switch. If it is not function, check the power switch for defective and get it repaired