Disney Audio Players & Recorders - Recent Questions, Troubleshooting & Support
How do i download music
How to Put Songs on Disney Mix Max
The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.
Things You'll Need:
* USB cable
* Mix It Plug-In installation CD
Convert Non-MP3 Files
Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.
Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.
Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.
Windows Media Player 10
Open Windows Media Player 10 on your computer.
Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.
Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Select the "Sync List" tab and choose "Sync List" from the menu.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.
Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.
Click on the desktop "Start" menu and choose "My Computer."
Double-click on the "Removable Disk" that corresponds with your connected device.
Drag songs saved on your computer with your mouse into the Removable Disk folder.
Tips & Warnings
If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.
Disney Mix Max...
on Feb 07, 2018
My daughter just got a missil A940LCD2pk for her
It is possible it spent too long in transit from China and the battery died.
I suggest you reread the instructions to ensure you did everything right and if it won't work as per instructions it must be faulty and should be returned ASAP to the retailer for refund or replacement.
on Dec 18, 2017
My mp3 player is not
Your English is OK Jessyka and at least as good as some UK natives.
If you successfully use your usb port for something else and become convinced the port and the connecting wire is working ok then the problem must be with your Mp3 player.
If your Mp3 player is charged and switched on, when it is connected to the usb it should appear in the My Computer section.
If the Mp3 player appears in My Computer you should be able to open the contents and add or remove music files and you should be able to right-click and view the properties.
If it does not appear in My Computer I suggest you try it with another computer and if there is no success you should assume it is faulty and requires repair.
The device might not be electrically faulty but might have been rendered useless by an internal software problem.
A few people have thought removing a lot of files from their Mp3 player was too much work and decided to empty the device by using the right-click formatting option - which is too successful and renders the device useless as it also removes the operating software from the device.
One such person who posted here discovered her "helpful" younger brother had done this. Beware of brothers!
on Sep 15, 2017
My mix max player doesn't charge
I have seen this problem before with these units. It is generally caused by not following instructions when disconnecting the unit from the usb cable. The software interrupts the charge port signal between the battery and the dci processor. The unit will function just fine and nothing will seem wrong until the battery runs out completely. There is a simple fix for this but it is not necessarily an easy one.
1. Take apart the case of the unit. The easiest approach to this is to carefully pry apart the case at the sd card port with a small prying tool or butterknife. Take care with the large clips at the ends and corners of the unit that hold it together. You will most likely break every one of the smaller case clips on the sides when the case comes open. This is fine. The case will still hold together very strong with only the larger end clips. Remove any broken side clip pieces before putting the case back together so the case will close snug and tight.
2. With the case apart, note where the battery connects to the board and unlug it. Find a small ac adapter of about 5.5 volts to 9 volts but with no more than 600 milliamps output voltage. This will need to have a recessed tip on the male adapter prong like the one pictured in this url--- http://www.elderly.com/images/accessories/ACC/PS200R.jpg --- If you have technical knowledge in electronics and the right equipment then you can use an adjustable power supply with stinger tips to penetrate the battery plug. Note on the picture that the back of the adapter tells whether the positive or negative is located inside or outside the tip. BE SURE NOT TO CROSS THE LEADS WHEN TAPPING INTO THIS CONNECTION TO CHARGE THE BATTERY!!! Once the battery has died completely and the system becomes unresponsive the dci processor and charge port resets automattically but will not charge with out some power on the battery and since the battery is completely dead you must charge it for a moment in order to get the unit to acknowledge the reset and start taking a charge on it's own. on the battery red is positive. Connect the battery leads to the adapter using small wire leads for 30 secs. Replug the battery into the units board and turn on. the unit will power up and a message will come on screen stating that the battery is low and to recharge it.
3. Immediately reassebmle units case carefully and plug in the unit to a charger/usb cord. When unit fully charges ...unplug. That's it! (NOTE: IF YOU CHARGE THE UNIT USING A USB CABLE YOU MUST CLICK THE ICON IN THE SYSTEM TRAY THAT ALLOWS YOU TO SAFELY REMOVE THE UNIT AND THEN DISCONNECT OR YOU WILL SOON BE REPEATING THE ABOVE STEPS!!!)
Disney Mix Max...
on Sep 05, 2016
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