Digi Computers & Internet - Page 3 - Recent Questions, Troubleshooting & Support
Hi i have digi design rack 002 with pro tools le
Try the other port on the 002. If that doesnt work, I recommend trying the 002 on a computer that does have 400 to see if it will connect then.
If it doesnt, then you may have a couple blown firewire chips inside your 002. It happens, and can be fixed.
Digi 002 rack firewire
Hey -
Unplugging the harness and reconnecting only worked for a couple days. It turned out that I had to call digidesign and they sent me a new power harness for free. That fixed it for me.
Turn digi 002 on and the mute light keeps stay on
Hello,
I just had the same problem... It has to do with the connectors from the power harness. Found this on the internet and it did the trick for me...
Goodluck!
It seems like it's only a matter of time before the digi002 (rack and non-rack) have this problem. You'll go to turn it on and the mute light turns on and nothing else. You don't hear the 3 clicks that you usually hear when turning it on. Your computer doesn't recognize it. Then you start swearing and promising to quit recording forever. After all that happens, you have 2 options:
1. call digidesign. they've been replacing the power harness (source of problem) for just about everyone, even if you're out of warranty and it's free (including the tech support over the phone). don't pay them anything. maybe shipping.
2. most people seem to have the same problem after a while after getting their new power harness. lots of people are saying it's not even the harness - just the connectors. so last night i had this problem and i opened up the top of the box and unplugged and plugged back in the little rubber-covered wires going from the power cord to the rest of the 002. turned it on. works fine. i may try to use some of that connector-cleaner from GC if it happens again.
so if you find this happening, don't panic. try the above. takes 5-10 minutes (only because of all of the screws)
Not finding what you are looking for?
