Canon DR - Recent Questions, Troubleshooting & Support - Page 6

Two step process, scan and save the image, then print and select landscape

By "start", do you mean power up or do you mean it won't begin to scan?

Are you sure the belt is off?
To remove the side covers you need to remove the back cover, then the top cover. You will notice a small 'catch' on both sides of the side cover. You need to release to open the sides.
S. Mohan

This may be because you have selected to have the scanner skip blank pages in the software, and it is thinking that the page is blank. Try deselecting that option and see what happens... Kris

Check "Border Removal" button in driver

Password is quma.

Canon P/N MG1-4225-000 DR-9080C Contact NWRS (www.nwrsinc.com/) & try to have the reading unit refurbished.

Driver is probably set for "Skip Blank Page". Adjust "ratio of Black" slider if it is to reduce falsely detected blank pages.

Need more information. Does the doc elevator lift the paper to the pick rollers? Check the plastic lever that is attached to the upper feeder cover. Make sure the upper cover is closed properly Verify that the dark colored sensor is clean in the feeding tray

Remove & re-install 9080 driver & Capture Perfect if the driver doesn't fix the issue. Verify you have Administrative rights to the computer as well

E046 Main drive PCB (Controller CPU judgment) If a communication error occurs between the motor or sensor and PCB, an error message appears. If it appears, reset the main body and computer power. If the same error message/code still appears, check the connection of the related part, and if it is faulty, correct it. If there is no problem with connections, replace the related part. For motors, check the connected drive transmission parts and operation check sensor as well.

Canon 6080-7580 & 9080 are notorious for developing lines on scanned images on either front or rear pages. Verify that the shading units are extending properly & have no black debris by opening the transport fully then depressing the green button on the control panel until the shading plates extend (with power on). Lines are also often due to very light scratches on the reading units glass but can also be caused by dust contaminating the reading unit. For this reason it is strongly recommended to NOT use compressed air around the reading units as it tends to blow dust particles into the reading units. Per Canon, the reading units are not field serviceable but can be disassembled if due care is used when removing the CCD assembly from the back of the unit. Cleaning the CCD array with a soft cloth lightly moistened with alcohol will often be enough to fix lines. If the glass has severe scratches, buffing them out with jewelers rouge may work. There are a few entities that will refurbish these reading units as well.

IT could be a problem with the paper sensor. Please clean the sensor in the paper tray, it looks like a 'black dot' . S. Mohan, Chennai, India