Candy Dryers - Recent Questions, Troubleshooting & Support


i don't know and don't know your dryer. some dryers have a safety pointer on the door so it will not run. it could be the switch the pointer pushes on. if pin is not quite touching safety switch, dryer will not turn on. be careful and don't by pass this switch. if you think this could be the problem - first try pushing on door to see if dryer runs. if not, you could use a thin stick to push in hole with door open. if it turns it has become loose and needs to be reinstalled. if it does not turn the switch should be checked with an electric test meter for continuity.

Candy Dryers | Answered on Oct 31, 2019


i don't know. please check the home's fuses or reset the electrical panel's circuit breakers.

Candy Dryers | Answered on Oct 02, 2019


Hi i have my dryer for under 12 mouths it all works comes on for a bit then starts to bleeping and it says e15 and then cuts out does the dryer have a rest button on it thanks

Candy Dryers | Answered on May 22, 2019


This is normal. The belt has a hinged system that makes a differential skip every 2 seconds or so.

Candy Dryers | Answered on Mar 22, 2019


I DON'T KNOW. I JUST REPAIRED A WASHING MACHINE THAT WAS 'DEAD'. IT WAS THE LID
SWITCH. THERE WAS A PLASTIC POINTER THAT
FIT IN A HOLE TO TOUCH SWITCH WHEN LID WAS CLOSED. GOOD LUCK WITH THAT.

Candy Dryers | Answered on Feb 10, 2019


Try...

8. Keylock This function allows to block unwanted changes of the set options on the bezel , during drying phase. Activation/Inactivation: Push 4 and 5 buttons simultaneously for two seconds . The sign "LOC" appears on the display. Unlocking the option, on the display appears the sign "Unl", only once. In case of opening of 'porthole' with activated key lock, the cycle stops but the lock is kept: to restart the cycle, you must remove the lock and restore Start. When the dryer is off, the option is automatically inactivated. Key lock can be modified at any time of the cycle.

Candy Dryers | Answered on Jan 25, 2019


So I want to understand you, you used the drier then turned it off, then you tried using it again but it wouldn't come on. if this is correct then, now you've changed the fuse still nothing. you should make sure there is electric power on the socket, also check the plug-in to see if any wire is loose. get back to me

Candy Dryers | Answered on Jan 22, 2019


I don't know what a "candy grand o comfort dryer" is. If it is electric powered, what you are describing sounds possibly like what is called "single phasing". This is where a motor that is supposed to run on 220 - 240 volts is only connected to half of the circuit, or 110 - 120 volts. If this is the case, then it's probably either a blown fuse or a bad connection in the wiring or in a switch. To avoid damage to the unit, I highly recommend that you don't try to run anymore till the problem is corrected, and that you get a licensed electrician to troubleshoot and correct the problem.

Candy Dryers | Answered on Dec 22, 2018

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