Pool & Spa - Page 4 - Recent Questions, Troubleshooting & Support
My Certikin Genie pool heater is showing error code HI indicating blocked condensate but there is no blockage, and sensor seems to be ok - tested with meter - is there anything else I can do?
If your Certikin Genie pool heater is displaying an error code "HI" indicating a blocked condensate, but you have checked for blockages and the sensor appears to be functioning correctly, there are a few additional troubleshooting steps you can try:
- Check the condensate drain line: Ensure that the condensate drain line is clear and not blocked. Sometimes debris or dirt can accumulate in the drain line, causing a blockage. Use a thin brush or pipe cleaner to clean out any potential obstructions.
- Inspect the condensate trap: The condensate trap is a component in the heater's condensate system that collects and removes condensation. Check the condensate trap for any blockages or debris. Remove any obstructions and clean the trap thoroughly.
- Verify the exhaust system: Make sure the exhaust system, including the vent pipe and termination point, is clear of any obstructions. Blockages in the exhaust system can cause condensate backup. Inspect the vent pipe for any signs of damage or clogs and address any issues found.
- Reset the system: Try resetting the pool heater to see if it resolves the error code. Consult the manufacturer's manual or instructions for the specific steps on how to reset the heater. This can sometimes clear temporary faults or errors.
- Contact technical support: If you have performed the above steps and the error code persists, it's recommended to contact Certikin's technical support or customer service for further assistance. They can provide specific troubleshooting guidance or recommend a qualified technician who can diagnose and fix the issue.
It's important to note that working with pool heaters involves dealing with potentially hazardous systems and components. If you are not experienced or comfortable with troubleshooting pool heaters, it's best to seek professional help from a certified technician or contact the manufacturer for support.
5/14/2023 7:09:41 PM •
Pool & Spa
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Answered
on May 14, 2023
I have an old A.O. Smith pool pump and it's very loud. Replacing the bearings seems complicated. Would it be better/easier to replace the motor pump? TIA
If your A.O. Smith pool pump is making a lot of noise and you've determined that the problem is with the bearings, you have a few options for how to proceed.
Replacing the bearings in a pool pump can be a complicated and time-consuming process, particularly if you don't have experience working on this type of equipment. If you're not confident in your ability to complete the repair, it may be best to hire a professional to do it for you.
Alternatively, you could consider replacing the entire motor pump assembly rather than just the bearings. This can be a more expensive option, but it may be easier and more reliable in the long run. When you replace the motor pump, you get a brand new unit with all new components, which should provide reliable and efficient operation for many years to come.
Ultimately, the best choice depends on your budget, your level of expertise, and your overall goals for your pool pump. If you're unsure what to do, consider consulting with a pool pump repair professional to get their opinion on the best course of action.
Compool LX3800 isn't starting pool filter, booster pump, or spa bubbles after power outage
If you are unable to get the booster pump, filter pump, or spa bubbles to turn on, even though everything seems to be fine and you are getting 120V at each item, it could be due to a number of issues. Here are some steps you can take to troubleshoot the problem:
- Check the circuit breaker: Make sure that the circuit breaker for the equipment is not tripped or turned off. Reset the circuit breaker if necessary.
- Check the power source: Verify that the power source is functioning properly by using a voltmeter to check the voltage at the outlet.
- Check the relays: If you hear the click of the relay, it could be a sign that the relay is working but not properly connected. Check the wiring and make sure that the relay is properly connected.
- Check the pump and motor: If the pump and motor are not working, it could be due to a problem with the motor, impeller, or other parts. Check for signs of damage, wear, or obstruction.
- Check the pressure switch: If the pressure switch is not working, it could prevent the booster pump from turning on. Test the pressure switch with a multimeter and replace it if necessary.
- Check the timer: If you have a timer, check that it is set properly and not malfunctioning.
- Check the control panel: If you have a control panel, check that it is working properly and not malfunctioning.
If you have tried these troubleshooting steps and still cannot get the equipment to turn on, it may be time to call a professional technician to diagnose and fix the issue.
3/25/2023 5:25:45 AM •
Pool & Spa
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Answered
on Mar 25, 2023
No water flow e90 fault code intex pure spa
Unplug the unit. The E90 code on the intex spa is due to a dirty water flow sensor. Remove the control panel and all the screw holding the casing on. In the white plastic piece on the discharge, top hose, you will see a silver nut with a black wire coming from it. That's the sensor. The black wire is plugged into a white wire, carefully unplug it and unscrew the sensor. Clean it good and blow out the hole it goes in. This will fix the code and you will be back in business!
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