Brother HL - Popular Questions, Answers, Tips & Manuals
Things To Do When Brother Printer Shows Offline Errors
Troubled with issues via brother printer goes offline frequently? Here are few things to do when fixed.
- Begin with checking whether the machine is turned on or not
- Sometimes when you find your brother printers screen is all blank the indications could be that the machine is turned off
- Check the device properly and make sure that it wakes up from its sleep mode.
- Note that in case you cannot turn on the machine it indicates some hardware problem and does none of the below mentioned troubleshooting steps will work.
- In case there are any other kind of error messages read on the LCD screen please follow the mentioned on screen instructions to troubleshoot it
- Another trivial brother printer offline issue occurs because of paper jam
- To fix a paper jam first check on the input and output paper trays check the add cover
- Is the paper jam still exist unplug the printer and check inside the printers to remove any torn piece of paper carefully
- Printer is properly connected
Sometimes your brother printer not printing issue is contributed when the printer is not properly connected to the network or computers. To check
- If you are using any USB cable make sure the cable is connected to both the ends on printer and computer
- If using Ethernet cable make sure the cable is properly connected to the router and computer and you have a working internet connection
- The wireless connection users also should check their network connectivity
- Make sure that both your computer and your printer is connected to the same network
- Set your printer as default
To set your brother all in one printer as default follow the steps
- Go to control panel and from there go to devices and printers
- Click on the icon of your printer
- From the sub menu choose option set as default
- Deleting all pending print jobs
- To delete all pending print jobs from brother inkjet printer, go to control panel and from their go to devices and printers
- Right click on the brother printer icon and choose the option see what's printing
- Select option printer and finally choose cancel all print documents.
- Is the cancelling option is grayed out then click on option use as administrator
- Enter your option use as administrator and click on yes.
- To fix printer offline errors on Mac
- To fix brother printer offline mac error go to system preferences from Apple menu and on their go to option printers and scanners
- Select the brother printer machine from the list of drivers
- Make sure that the correct driver is selected to be used.
- At the top of the dialogue box name of the default printer icon is given
- Make sure name is printer name + CUPS
- Click to add printer and then quit system preferences
In case of unresolved issues call experts for further guidance
https://printeroffline.support/brother-printer
My Brother HL-5740 Is jamming
You probably need to clean the paper pickup roller above the paper tray. A clean cloth dipped in diluted kitchen detergent and a couple of drops of alcohol, will clean the rubber rollers. Stroke the cleaning cloth firmly from side to side all the way around all the rollers. Also clean the paper separation shoe (rubber pad) at the front of the paper tray. The last thing is to make sure your paper is dry. Damp paper sticks together
Paper Jam in MP Tray under the Roller
Push a thick manilla envelope through the area with the machine open to try and get the pieces out. Be careful not to damage the drum unit with rings on your fingers.
HL-5240 Appears to need new toner but that didn't fix it.
If the marks on the page appear to repeat three or four times down the page regardless of what is printed, it could be the drum unit ( the unit the cartridge fits into) You can test this by taking the cartridge out of the drum and looking at the cylinder in the drum unit. If has light coloured bands, or looks very black, then it is at or past its life cycle ca20-25k pages. If it has clots of toner stuck to it but is otherwise ok, you could carefully clean it with alcohol and a cotton ball to remove the toner clots. Steady and patient is more rewarding than trying to grind the stuff off. If the drum looks reasonably clean, open the flap at the back of the printer and look closely at the fuser. If there are clots of toner stuck to the orange pressure roller or to the grey/tan fuser roller, then the fuser will need to be taken out and cleaned also with alcohol, cotton ball and much patience.
My printer won't print. The drum light is on (just
Hello,
You must reset the drum counter. Check the link where you find how to reset the drum counter http://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=hl2280dw_us&faqid=faq00002837_000
Best wishes !
I replaced the drum in
Hi,
- Make sure that the machine is turned on.
- Open the front cover.
- Press and hold OK for about two seconds to display Drum Unit, and then press OK.
- Close cover.
11/6/2017 1:15:03 PM •
Brother HL...
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242 views • 0 helpful votes
Faint print on Brother HL-2040
Try cleaning the drum cylinder with alcohol and a cotton ball. Then swipe the corona wire cleaner back and forward making sure to return it to the correct place. Try a print. If it is improved - replace the drum at earliest convenience. If not improved - could be dirty laser lenses or problem with the fuser.
Paper Jam
Check the paper being used against what the printer manual recommends.
Fan the edges to ensure cut edges are free.
Don't use damp paper, ie high humidity may cause drag.
Leading edge should be flat, not curled.
11/20/2017 7:12:03 PM •
Brother HL...
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89 views • 0 helpful votes
The printer put extra dots that are not on my
Three or four repeating marks down the page means there will be a spot or smudge of toner on drum unit. Open the front hatch and remover the toner and drum assembly. Separate the toner and drum. Rotate the drum cylinder using the white gear at one end looking carefully at the surface of the cylinder as you turn it. Somewhere on the surface you will see one or more black specks. These need to be cleaned off using alcohol (preferably Iso-propanol but methylated spirit will do)on a cotton ball (or very soft cloth or tissue paper). Once you have found and cleaned off all specks you can re-assemble the toner and drum, put it back in the printer and run a test page. That should fix your problem.
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