Blue Toys - Recent Questions, Troubleshooting & Support

recheck batteries

No one sells spare tracks. It comes with 20 feet of track. If you go to a hobby shop that tells train sets and modelmaking supplies, you might be lucky if it is a standard gauge and connection. https://www.google.com/search?q=Blue+Hat+Toy+Company+replacement+train+track ..

We are having the exact same problem. Looks like we either got a dud or the thing is a piece of junk.

Put it in water - the two screws on the bottom of the boat act as a safety, the props will only spin when the boat is in the water.

The On button on mine worked, the clock could be set, it was functional, but we still had no sound. So I removed the screws off the bottom of the laptop and saw that the yellow line to the sound speaker had completely detached and needed to be soldered back on. After that it worked perfect.

Call their customer service dept
800-374-2744

I sent an email to [email protected] which is customer service for Blue Hat Toy Company. She emailed me a PDF file manual for the Teach and Talk Laptop. Without the manual you would never be able to get the game functions figured out.....

If you need the manual I would be happy to forward the pdf file to you.

Becky
[email protected]

You can print off a manual at
mscustomercare.com

Please click HERE to download a copy of your manual.
Note: PDF manuals require the Adobe Acrobat Reader for viewing and printing.http://get.adobe.com/reader/

Hi I have seen this problem many many times before in my shop, it is the Keyboard matrix,or connection, often the matrix goes open circuit,and this stops that row,or group, of keys for responding the way it should, eventually it will fail all together. sometimes the keyboard connector can become dislodged a little and may make poor or intermittent contact on certain "lines" and this to will cause this, symptom too, so this must be checked first.
The only fix is replacement of the entire keyboard, they are quite cheap and easy to replace, of course one must check first the connector where it mates to the main board, and see if this is firm and OK, if it is OK then it is not that, and then it will be the keyboard.
If you don't wish to DIY, then take it to a reputable repair center and ask for a "Quote"as to the costings and go from there, is my best professional advise.(Perhaps contact the manufacturer and ask for a referral to an authorised service center)
I am not familiar with this exact type of laptop,however IF they have a USB port, then as a work around an external USB keyboard may be able to be used?

• Well make sure the small wheels are closest to the front in regards to the front set of wheels. If you set the front wheels strait with the small set of wheels closet to the front then turn the steering wheel the opposite way your turning to go strait.

Regards, Tony

The company that sell this product is very hard to track down! The best I can find is a phone number
949-587-9207
Perhaps they can help you if you ask them nicely. Most of these products seem to be imported from the far east!