AT&T Computers & Internet - Recent Questions, Troubleshooting & Support
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https://www.att.com/support_static_files/manuals/ATT_Mobile_Hotspot_Elevate_4G.pdf
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I had a similar problem, 80% battery phone randomly shut itself off and would not start again. no lights if I plugged in charger or anything to indicate phone was getting juice. Found a diagram of the motherboard, located the fuse and operated on my phone. If I touched the 2 ends of the fuse with tweezers and plug in cord, got the red light with no battery. This indicated fuse bad. put a little trail of sodder to connect the 2 ends of fuse and put battery in and presto, I now have working phone with no power fuse. Could burn up some day but was going to be trashed anyway as out of warranty.
1/14/2020 8:09:23 AM •
AT&T 8525...
•
Answered
on Jan 14, 2020
SBCGL0baL CuStOMeR SuPPoRt $[+1-855.536.5666] $$O#O ''+ CUSTOMER SUPPORT
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