Arris Televison & Video - Recent Questions, Troubleshooting & Support


All universal remote controls do not contain all possible codes.

Arris DCT6200... | Answered on Jan 23, 2018


Put in new batteries or check that the battery contact points inside the remote are free of rust or acid build-up from leaking batteries.

Arris DCT700 DTV... | Answered on May 06, 2016


its working correct... thats sounds normal

now you just need to wake it up. turn it on using the remote supplied by your cabe operator. if anything it may be your remote that isn't working. does a "cbl" light or anything light up on the remote when you press the cable box power button? if not try to find out how to put it in cable mode and try again.

wish i had more info

good luck

Arris DCT700 DTV... | Answered on Sep 15, 2015


Take your Shaw remote control.
Press SETTINGS.
Use LEFT/RIGHT to highlight the "house".
Press OK.
Scroll-down to MESSAGES.
Press OK.
View a "message" from your cable-TV provider.
Click to DELETE the message.
The "red-light" will go out.

Arris DCT6200... | Answered on Mar 02, 2015


If it is "new", then take it back to Shaw, and exchange it.

Arris DCT700 DTV... | Answered on Mar 02, 2015


Telephone Shaw and get free technical support for your PVR.

Arris DCT6200... | Answered on Mar 02, 2015

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