American Standard Home - Page 5 - Answered Questions & Fixed Issues


You have something in the blow stopping the waste from going down.

American... | Answered on Aug 23, 2014 | 123 views


Adjust the float so water level stops at 1/2" below top of overflow pipe.

American... | Answered on Aug 23, 2014 | 127 views


You need to replace the tank to bowl nuts, washers, and gaskets as well as the flush valve gasket. One word of caution. When installing the new bolts to hold the tank in, place a rubber gasket under the washer inside the tank, and also one on each bolt under the washer underneath the tank. If you omit the one under the tank you may end up cracking the tank when you tighten it down.

American... | Answered on Aug 23, 2014 | 238 views


If you manually pull up on the float of the fill valve will it then shut off? If it does, most likely your water pressure is too high, should be around 60 psi. More then 80 and it won't shut off. You may need to add a restrictor to the fill valve. Most fluid-master units come with one already installed, you could try one of them.

American... | Answered on Aug 23, 2014 | 104 views


If you;re sure its under the toilet, look for a crack in the base, especially around the retianing bolts, or the wax bowl seal is gone, needs replacing.

American... | Answered on Aug 23, 2014 | 112 views


Either the flapper is not closing completely or the water level is too high so water runs out the overflow pipe. Level should be set at 1/2" below top of pipe.

American... | Answered on Aug 23, 2014 | 96 views


Getting them off can be a real pain when they're corroded. Turn the nut under the tank and try holding the bolt head inside, it it spins or just strips, you will have to use a hacksaw blade between the tank and the bowl to cut them off. One word of caution, when you put in the new ones a rubber gasket goes in under the washer bolt head above and under the washer from below as well. If you only put one inside the tank, it won't leak, but you could crack the tank when you tighten it up. Also you should replace the flush valve gasket at the same time.

American... | Answered on Aug 23, 2014 | 81 views


One of the rubber supports/holes is probably split, or you put in the wrong one..holes too big.

American... | Answered on Aug 23, 2014 | 45 views


The older styles have a screw at the end of the shaft where the fill valve is, turn the screw in and out to adjust float arm level. Newer ones have a plastic nut and bolt about midway along the shaft. Turn the nut to loosen slightly, push the float up or down and tighten the nut. Caution: The plastic bolt breaks easily so don't tighten the nut too much.

American... | Answered on Aug 23, 2014 | 103 views


Depends on type. Rubber ones usually are suspended from the seat by an arm on either side, you pull it off the arms and replace the same way. Older ones slide down over the overflow tube.

American... | Answered on Aug 23, 2014 | 94 views


Adjust the level of the float, water level should be about 1/2" below top of overflow pipe. Slow filling can be due to a build up of calcium in fill vale, a partially blocked water valve, the washer many times gets deteriorated by the chlorine in the water, breaks up and clogs the fill line. Also many manufacturers (fluid-master in particular) place water restrictors inside the bottom of the fill tubes, which cause the water to fill much slower.

American... | Answered on Aug 23, 2014 | 199 views


Make sure the water valve to the toilet is actually letting water into the fill valve. Turn off valve, remove from fill valve, run water into a pan to see pressure and confirm water flow. If water flow and pressure good, replace the fill valve.

American... | Answered on Aug 23, 2014 | 127 views


Remove old by loosening nuts from under rear of seat and reinstall new seat in the opposite

American... | Answered on Aug 11, 2014 | 122 views


There should be a allen wrench set screw under the handle at the bottom. just unscrew it and you should be able to work it off...hubby is a plumber

American... | Answered on Aug 07, 2014 | 72 views


Try using one of these A product called Kaboom Bowel Blaster and let it sit in the bowl for a while, then brush clean. This worked for me when others failed. You can try muriatic acid as a toilet bowl cleaner.Again let it sit for a while then brush and flush available from places like Home depot.Sometimes the toilets are not glazed as well as they should be you might call it a defect I call it poor quality control.

American... | Answered on Aug 07, 2014 | 100 views


You would have to determine what the stain is before an accurate answer on how to deal with it. Can you add a picture?

American... | Answered on Aug 07, 2014 | 96 views


Probably a mineral buildup. Pour a bucket of water into the bowl so that the bowl flushes but does not refill with water. In other words you want as little water in the bowl as possible so it wont dilute the cleaner. Use an acid cleaner like lime away in the bowl. Let it set for several hours or over night,. then scrub with toilet brush. Lime away is fairly safe but try not to splash it on your clothes or yourself. Wash it away if you do.
You may have to repeat to finish the job.

American... | Answered on Aug 01, 2014 | 89 views


Drain the tank (turn off the water supply and hold the flush valve open with your hand).

Remove the old flush valve. Replace it with a new one. Turn the water supply back on.

American... | Answered on Jul 29, 2014 | 193 views


remove horseshoe shaped retaining clip. twist stem back and forth while pulling stem. if it still wont come out, you may have to buy a stem puller

American... | Answered on Jul 23, 2014 | 117 views


Your theory may be correct. I have found that replacement flappers vary widely in quality and lifespan.

American... | Answered on Jul 20, 2014 | 54 views

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