Dell 1720dn Laser Printer Logo
Posted on Aug 04, 2011
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All the lights on my Dell 1720dn printer are flashing and I cannot print. How do I fix this?

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Elise devid

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  • Dell Expert 71 Answers
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Elise devid
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  • Expert 289 Answers
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Check for the drum and toner maybe it need a replacement

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Related Questions:

25helpful
1answer

Will not print the error light and the drum light flash. Replaced drum but still will not print and error light and the drum lights still flash.

The drum counter will have to be reset, Use the following steps.

1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in in order.
3. Then close the front cover.

This will reset the drum counter so that you can continue to print.
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My Dell 1720dn constantly has paper jams. A

I am having the same problem, did this get resolved?
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Dell 1720dn all indicator lights flash after printer is powered on for several minutes. Once this happens, I can no longer print. If I power cycle the printer, it will function normally for a time.

this printer is actually a modified LExmark E238...if printer under warranty, demand they replaceit.
if all lights flash..usually means a hardware printer problem Main board.
82helpful
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Dell 1720 flashinf replace drum- error.

The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.
0helpful
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Two dell 1720dn printers with two different problems.

Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P
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1720dn error light will not reset

Follow this link to a previous FixYa post about this error and the suggested solution.
0helpful
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Dell 1720dn has gray streaks in printing

That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.
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52helpful
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Dell 1720dn Error and Toner light on

After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.
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