SOURCE: I Help restore my files from my PHD120UHE-54.
Hello jensen1! I have checked what software your HDD uses and unfortunately its just the driver. So the best thing to do now will b e to get me a screen shot of the software that are using. Also Snap means take a snap of your current HDD and store means storing a backup of the current files. If you can just mail a high res pic of the software to [email protected] I will have a look and suggest a solution.
SOURCE: new laptop wont recognize external hard drive files
What program was used to 'Back them Up"?
It may be an incompatibilty with Vista and you should contact the backup programes support arm to get a converted fix for Vista
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SOURCE: I have windows Vista and just had a hard drive
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
SOURCE: If you are running your
The external hard drive can remain formatted as FAT32. NTFS and FAT32 are the file systems used by the individual disk drives, and do not effect the data being read or written (i.e., you can transfer data between the two with no worries about compatibility). There ARE differences, however, and many would suggest using NTFS to avoid some limitations with FAT32. For example, FAT32 drives have problems with individual files over 4GB. Formatting in NTFS is definitely recommended for people storing large files like video and other media files.
Yes, you can move any data you have off of your external hard drive (to your system hard drive or another external you use temporarily), format your external hard drive with NTFS, and then transfer your backups and other data back to your newly formatted external drive.
You can also convert the drive to NTFS; but I recommend backing up the data first anyway in case of (rare) problem during conversion. Here is a link that has directions for both scenarios (scroll down for conversion info) for Windows XP. http://www.microsoft.com/windowsxp/using/setup/tips/advanced/ntfs.mspx
The process to convert is similar for Vista and 7; here are the instructions from MS: http://windows.microsoft.com/en-US/windows-vista/Convert-a-hard-disk-or-partition-to-NTFS-format
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