GE WSM2420T Top Load Stacked Washer / Dryer Logo

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Posted on Aug 03, 2011
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Washer and dryer both running. washer filled with water and stopped before draining and spinning. dryer kept tumbling but with no heat. circuit breakers not tripped but we flipped them anyway.

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  • adbcacteens Aug 06, 2011

    The online machine manual indicates this could be one problem and says to check circuit breakers. We did that. The dryer problem and washer problem happened at the same time.

  • adbcacteens Aug 06, 2011

    still looking for more ideas

  • adbcacteens Aug 07, 2011

    what does that have to do with the washer not working

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4 Answers

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  • Master 632 Answers
  • Posted on Aug 07, 2011
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It appears that you have had a previous communication with my fellow experts. It is advised you indicate what you have done so far in reference to the advice given by the previous experts. This is to avoid duplication of advice that are not workable or did not address the problem.

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  • GE Master 1,902 Answers
  • Posted on Aug 06, 2011
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Hello & Welcome to FixYa

If you have already tried cleaning the vent then the problem is with the Thermal fuse. When the thermal fuse goes bad it cannot be reset and replacing it is recommended repair. It is located on the blower wheel housing inside the rear panel to the exhaust duct. You can test it for continuity before replacing.Please get back to me if you have any other questions.

Kevin

  • Anonymous Aug 07, 2011

    Thats why I said to test it first, after you have checked it and it is fine then replacing the control board is recommended

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  • Master 1,554 Answers
  • Posted on Aug 06, 2011
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The washing machine problem and the dryer problem are not related though both happened at the same time coincidentally. Please be noted that though both machines connected to the power source by a single cord, the internal circuits are separate and work independently with each other. Both machine problem should be troubleshooted separately.

The problem with the washing machine is likely with the drain system. The machine will not advance to the spin cycle unless the water has been drained. Make sure the drain hose is not clogged/kinked and the pump is clear and working. The drain pump filter, if present, may just need a cleaning.

The problem with the dryer is definitely the heating circuit which includes the timer/control, heating element, thermostats, and the motor centrifugal switch. Continuity tests are necessary to determine the conditions of these components located on the blower housing and the heating element housing with the exception of the motor centrifugal switch which is located on the motor.

Please accept the solution should you find it helpful and/or informative. Accepting the solution will not stop you from posting comments or additional information. You can still communicate with the expert should you need further advice regarding the issue stated herein.

  • Anonymous Aug 07, 2011

    Please address your question to the expert concerned.

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Richard Roth

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  • GE Master 9,472 Answers
  • Posted on Aug 03, 2011
Richard Roth
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It sounds like you have two different problems. First, we will look at the washer. The lid switch that is in your washer is famous for coming apart. Take a small flat head screwdriver and press on the switch. You should hear, and even feel the switch engage and disengage. Let me know what you find.
Regards, Richard

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HOTPOINT WASHER DRYER WD440G

That means that the machine detected a problem at a certain point of the cycle and stopped.

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If it stops because ofervilling check the water level switch.

If it stops when the cycle is hot water only , then check the heating element.

If it stops when draining, then inspect drain filter, drain pump , and drain hose. You access the drain hose removing a panel at the front side of the machine.

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Well if it fills then it needs the lid shut to work. So if the lid is shut it hits a lidswitch and if that lid switch is broken then nothing will work washer wise right? As far as the dryer that may be a blown fuse but nothing on the washer could stop it from running cept maybe a bad cord or breaker.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

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If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

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