All of a sudden, i am being told my brother-585cw is not connected and that i have no spooler PROBLEM. This is the first time this has happen,and i can't find my CD to reinstall.

You will need to have the print head replaced to fix this common problem. You can call brother at 1-877-brother and they will tell you what to do to get it repaired at no cost to you.

Hi,

You have to check whether your printer was set up as a network printer or just a one to one printer in your workplace.

If it is a network printer, please check with your IT administrator whether it was set up with a fixed IP or using dynamic IP. After get these details, just set it up same as in your home network.

There may be a issue here that you have not unistall the original program before attempting to reinstall the new program.

If you have done this and still get a problem, you should go direct to Brother's web site to download the latest driver version that corresponds to your Windows OS such as XP, Visita, or Win 7.

A possible reset might solve hence remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Try to clean the print head from the panel of the printer,if the problem persist change the prin head because is clogged.

Hi,
Visit this link to download user guide for DSC-585CW and see page-13, it is about how to load the photo paper.

I hope this will solve your problem,

Good luck and have a nice day
Rating the solution is highly appreciated.

did black ink detect with the ink level status? run print head clean in printer preferences tool maintenance.

Go to the control panel and then into the printers section. Right click the DCp-585cw and select printing preferences. Under the section quality chose fast. This should speed things up.

I have this same problem :(

hi, Where is brother service center in Surat (Gujarat)