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Posted on Sep 22, 2017
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Ok! i need help with my dvd player. I put on a movie to watch and the only thing i get is a wierd sound that it always makes and a small window comes up and says: Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card.

1 Answer

richie46

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  • E-Machines Master 12,962 Answers
  • Posted on Sep 22, 2017
richie46
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Joined: Nov 21, 2009
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Check to see if unit works with other disks. If it works fine then it is definitely a software issue that is preventing playback of your disk.

Install VLC freeware and see if that plays it back.

5 Related Answers

Anonymous

  • 217 Answers
  • Posted on Jan 27, 2009

SOURCE: dvd codec need

The required codecs can be downloaded from thord party source: http://www.free-codecs.com/download/k_lite_Mega_codec_pack.htm and it should work 
Also you can download vlcplayer from the following link: http://www.videolan.org/vlc/ ......as it supports a large variety of file types

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Anonymous

  • 1 Answer
  • Posted on Jul 24, 2009

SOURCE: Windows Media Player cannot play this DVD because there is a prob

uninstall all the decoders u have installed like, k lite and ffdshow. i solved my problem to this today. i also went to device manager in control panel and clicked on cd/dvd drivs and disabled the one that plays my dvds, in my case it was a blu ray drive, after u have disabled it by right clicking and pressing disable. i then restarted my computer and then when it had restarted went back to device manager and enabled the dvd drive that i had originally disabled and everything worked fine :D hope this helped. Adam

Anonymous

  • 115 Answers
  • Posted on Mar 05, 2010

SOURCE: I have a Compaq Presario SR5502UK that won't play

Make sure your default player is not window media player, you need software like PowerDvd which is embedded with the mpeg2 encoder. An alternative software that is not as fancy but works well can be downloaded from the link below:
http://www.videolan.org/vlc/

Anonymous

  • 29 Answers
  • Posted on Nov 01, 2010

SOURCE: Why wont my dvd drive

I suggest that you clean it first using some soft of air blower, maybe there is something stuck in there. just make sure the computer is not switched on.

One more thing, take the driver out of the the boot sequence from BIOS if the noise happens when the computer starts up.

Also, check with the manufacturer if it is still under warranty. Sometimes if you have used a shatter, it could damage the drive gears.

If it is too old, perhaps you would want to replace it with a new one because maybe there is drive failure that cannot be fixed.

Anonymous

  • 2653 Answers
  • Posted on Nov 13, 2010

SOURCE: won;t play dvd movie on windows media player

Download and install VLC, try playing the dvd with this program instead.
Let me know if it works.

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Ok these are the directions from start to finish.

You need Prism Video Converter and Windows Media Encoder 9 series. You can google both and download for free. You use Prism Video Converter to convert AVI or whatever file to WMV and then use Windows Media Encoder 9 Series to convert the WMV file to a WMV9 file. I know its stupid but if you follow my directions it will work and it cheaper then buying the individual cartridges. Once you have these installed do the following.

Click and open up Prism Video Convertor.

Click to "ADD FILES" on top toolbar. Find and choose the movie you want to convert and double click on the movie and it will add it to the list. Add all the movies that you want to convert. Each one takes about an hour.

At the bottom choose a different output folder. Then scroll through the OUTPUT FORMAT tab at the bottom and choose. .WMV

Click on ENCODER OPTIONS and change everything to the following:
Video Compressor------ Windows Media Video 9
Video bit rate ------------- 4096
Sound Compressor ----- Windows Media Audio 9.2
Sound Format ------------ 128 kbps,48 kHz Stereo CBR

Press ok and then click on VIDEO OUTPUT OPTIONS and change everything to the following
Make sure that there is a check next to RESIZE VIDEO "Shrink or enlarge video to selected size."
Width---- 220
Height --- 176

Make sure that there is a check next to CHANGE FRAMERATE
30.00

Click on OK and then CONVERT when the movie is finished you can move on to the next step

------------------------------------------------------------------------------------------------------------------------------------------

STEP 2

Open Windows Media Encoder 9

click on COVERT A FILE and press OK

Then choose your source file ( the movie you just converted with Prism)

Then Choose a new output file like make a new folder and name it MIX MAX MOVIES and click ok

On the next screen just press ok. Don't worry about the setting at this point because we will change them later.

Name the movie. and click ok and FINISH

Once the converter starts press the STOP button on the top toolbar., its RED, a window will pop up, click CLOSE to close the window. Then at the top of the converter click on the PROPERTIES tab. A window will pop open. Click on the COMPRESSION tab in the middle of several tabs. Click EDIT on the right hand side of the COMPRESSION window.

Now you should see 2 tabs. A GENERAL tab and a 259kbps tab

On the GENERAL TAB change everything to the following:

Make sure Video and Audio are both checked
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Video CBR Windows Media Video 9

Click the 259kbps tab and change to the following. ( If you see something I don't mention here THEN DON'T CHANGE IT )

Audio Format 128 kbps, 48 (NOT 44) kHz Stereo CBR
Video Size 220X176
Frame Rate 30
Key Frame Interval 2 sec
Video Bit Rate 384K (this is a little tricky. MAKE SURE IT SAYS 384K)
Buffer Size 5 sec
Video Smoothness 0
Decoder Complexity Simple

for a total of 521.02


CLICK APPLY and wait a few seconds for it to apply and then START ENCODING on top toolbar. When this movie is finished it will play on your MIX MAX, if it still says that the FILE IS NOT SUPPORTED then you have to go into the setting on the max and change the mass storage setting. There are 2 choices can't remember off hand what they are but choose the opposite one obviously and try again. Also you actually have to go to the movies or video tab on the max player not NOW PLAYING cuz that button is pointless.

any problems email me @ [email protected]

I have converted many movies that have worked on both our players so if you follow these directions correctly there shouldn't be a problem.

ENJOY
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