Hello, welcome to FixYa.
I'll start by saying your post indicates it is a Amana dryer, (as you may or may not know this model is built by Samsung) and it is displaying a e5 error (actually looks like a e5 error, but it is indeed t5 but that's because of the digital display)...it is actually a "temperature sensor" error, hence the "ts".
As described in the service manual from Maytag...
"tS" Dryer Thermistor Short Sensed - The Thermistor resistance is very low.
Check for:
Clogged lint screen. (remove and wash under hot water & mild soap...a old toothbrush works well for scrubbing)
Restricted vent system.
Check Thermistor resistance...10000 ohms @ 77°F/25°C
If you've replaced the thermistor already, that leaves either poor air flow due to clogged lint screen or clogged exhaust somewhere else along the line. Here's what I would suggest you try. Remove the lint filter (clean it as mentioned above) and unfasten the vent from the back/side of the dryer, whatever the case on your machine. Run it through a cycle without a load and post back with the results.
I can send you the service manual if you think it may help you move forward,(It says Maytag, but those are Amana/Samsung as well) but you'd need to provide an email address for me to attach it to. It is a "pdf" and 9.9mb in size.
I'll watch for your reply.
Regards,
Macmarkus :)
Hi Kevin,
Thank you for replying. I want to make sure I understand what you've done exactly, you said you've changed the thermistor, I get that, but as for cleaning the vent.
Does that include cleaning the lint screen I alluded to by way of and old toothbrush (something to gently scrub the fine screen) hot water and mild soap ?
As for the vent being "clean", I don't care about that ("clean" sometimes is irrelevant) Did you run the unit without the lint screen and vent entirely disconnected ?
I must amphasize how critical it is to do so since I see this overlooked quite often and it can certainly cause the thermistor to be erratic...depending on the size of load, type of material and moisture to extract.
If this is the case and you've done so. I would suggest you double check that thermistor (even if new) for the ohm reading values it should have.
You'll need an ohm meter obviously and to check the values make sure at least one wire is removed for a true reading, which is approx.10K @ around room temp.
If all these things check ok then you're looking at a faulty control which is giving the false reading...not the thermistor and air flow.
Also to be clear, the thermistor you intsalled was #35001191 and looked like this right ?
I'll watcxh for your reply and try and help you moving forward in any manner I can. Good luck.
Regards,
Macmarkus :)
Hi,
From this side of your post it's obvious 2 experts are involved here, myself and one other. While I accept one getting as much info as possible to find a solution, it also leads to confusion in my experience. Since I cannot see any of the other dialog I do not know who you are replying to,myself or them. To this point there was never any mention the unit wouldn't operate...just the fact of the error and you had replaced the thermistor. If I knew the unit was not even operating I would not have suggested almost all of what I said...especially about running a cycle. Removing a lint screen, vent etc. Is not going to make it run. If you are indeed replying to me going forward please address your post as such "macmarkus" an then I will know it is for me.
Regards,
Macmarkus :)
Hello again,
Thank you for replying once again and provided this additional information. Depending on the error codes which are present, that rarely will stop the unit from starting or "attempting" to start...again depending on the error.
The initial "HE" (or "EH") followed by the tS indicates the issue originated with a heating error hence the "HE".
With this additional info. I would suggest checking the other thermostat's for continuity before declaring and issue with the controls.
If these all ohm out according to the given values, then I'd consider moving towards checking the control, but we'll cross that bridge when we get there...if necessary.
The other thing I should mention just to be sure it isn't overlooked. When you say the unit won't operate. Does this mean the control has a display as per normal yet if you push start nothing happens ?
If that is indeed the case, make sure the belt is on the drum and motor pulley...and hasn't come off thus preventing the unit from starting by way of the "kill switch" on these units.
If on the otherhand, there is no display at all that can be related to the failed PCB/control board...again not to get ahead of ourselves. I'll need you to verify these symptoms if present or not.
I'll watch for your reply once again and good luck.
Regards,
Macmarkus :)
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Hi
E5 is a thermister failure error which means that the thermister has gone bad and should be replaced. You can check if for continuity if it tests open then replace it else replace the control board. Hope this helps...please post back for further assistance.
Daniel
Thanks for rejecting the solution......anyways as stated earlier if the thermistor is fine then the issue is with the heater relay on the control board that is bad and should be replaced.
This is the part that has to be replaced.....control board
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I have already replaced the thermistor Why am I still getting an E5 error
cleaned vent and replaced thermistor and still getting t3 error code
I have done everything you have suggested but the dryer will not run at all. If it is the control panel what part would I need to order? Thanks for our help.
Hi Macmanus, I am sorry for the confusion , I assumed that the dryer would not work, when it gives you an error code. Let me fill you in from the beginning, first we got a HE error code and the dryer would not run, after trying to turn it off and on we got the T5 code and the dryer would not run. I have replaced the thermistor and I still get the error T5 code. Is there a chance it could be the thermistat or a thermal fuse or do you think at this time it is the control panel?
Macmarkus, When I turn on the dryer everything looks normal until, you push the comntrol knob to start. The dryer display reads T5 and the machine will not start. I checked the thermistats and they look fine is there anything else to check? Thank you for your patience.
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