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Official Brand Answer
3,344 Answers
- Posted on Aug 01, 2011
Re: New black cartridge horz lines cleaned head...
Try to clean the print cartridge nozzles:
- On the printer control panel, press Menu.
- Press the down arrow button until you highlight Clean Cartridge. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
- Print the document again to verify that print quality has improved.
- If print quality has not improved, try cleaning the print cartridge nozzles up to two more times.
You can also try to align the cartridges:
- On the printer operator panel, press Menu.
- Press the down arrow button until you highlight Align Cartridge. Press Select.
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