Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Logo

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Posted on Jul 26, 2011

My dyson dc14 makes a very annoying squealing noise on the carpet setting - what might be causing this?

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Don Patterson

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  • Posted on May 16, 2019
Don Patterson
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The Brushbar bearings will be away. Fitting a new Brushbar should resolve the problem.

Peter Owen

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  • Posted on May 11, 2019
Peter Owen
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Piece of debris stuck in roller causing belt to slip and squeel

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  • Posted on May 11, 2019
Sam Fallis
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On mine, it was the two little wheels on the outer back portion of the vacuum head. Where the red tabs lock in to hold the brush cover in place.
my dyson dc14 makes a - 5_11_2019_5_28_21_pm.jpeg

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 10, 2009

SOURCE: Dyson suddenly hard to push on carpet

I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.

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Anonymous

  • 1 Answer
  • Posted on Aug 23, 2009

SOURCE: ratchet noise, beater will not turn, belt not

Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

Samyfam

Samyfam

  • 379 Answers
  • Posted on Nov 07, 2009

SOURCE: dyson dc14 died, no power after burning smrll

It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.

The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.

Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.

Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.

Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"

Anonymous

  • 2 Answers
  • Posted on Nov 27, 2010

SOURCE: why does my Dyson animal

I can't probably help you but I can tell you what Dyson told me. I have this same vacuum and it just started making that same noise. When I called their rep they had me take off the bottom plastic piece (comes off real easy by taking a coin and turning the three circles). Check to make sure the belt isn't broke. Then, they had me pull toward me the roller brush and turn it to get it seperated from the belt. Then, take off the belt. On mine, the spindle was full of dog hair clogging it. I took twizers and narrow pliers and pulled everything off. Then put it back together. It worked fine for the next few times I vacuumed then it started again. So, I did the same thing again and found this spindle covered with the hair again. Cleaned it, put it back together and it worked again. Today, while vacuuming I picked up a piece of string and that noised started again. Turned it over and saw that string on that spindle. Took it off, cleaned it and it worked again then started the screeching again. So, tomorrow I am calling a vacuum repair place. IF you have the same vacuum (which you do) it should still be under warranty. Dyson told me I would have nothing to pay unless I abused the vacuum which I did not. Hopefully I am not without it very long...I have two golden retrievers who do shed alot.

Anonymous

  • 438 Answers
  • Posted on Jan 06, 2011

SOURCE: I have a Dyson DC14

Hello,

This sounds like your roller brush has stopped spinning for some reason. Turn the machine upside down when set to carpeting, and make sure the handle of the vacuum is down, as if you were in the vacuum posistion, and not up like the handle is when you're storing it.

Is your brush roller spinning? If it's not, there are two kinds of agitator brushes on the Dyson DC14, each has it's own troubleshooting.

If your beater brush is perfectly rounded in shape, then you have the newer style Dyson DC14 that doesn't use a clutch mechanism. Either belt has broken, or falled off, and is causing the brush not spin. Here's instructions with a pictorial on how to fix this problem;

Step 1. Unplug the vacuum cleaner.

  • Lay the machine flat on the floor and turn it over so that the base can be viewed.
  • Use a coin to turn the three soleplate fasteners and remove the soleplate as shown.


vacuumrepair.jpg

  • Check the brushbar for blockages and ensure the brushbar is rotating freely by hand.
  • If a blockage is present, carefully use a pair of scissors to cut away any hair and fibres from the brushbar ensuring you do not cut any of the bristles on the brushbar.

vacuumrepair_0.jpg
If the roller brush still doesn't spin after checking and removing any obstructions, then you need to replace the belt (or clutch if you have the early models). Here's a video that explains how to replace the clutch mechanism on Dyson vacuums;





If this failed to fix your problem, or if you have any other problems or questions, please feel free to just reply using the comment box below, I'm always happy to answer anyones questions or concerns. I hope this helped you. Please do be sure to rate my repair, or leave feedback for me if this helped. This is greatly appreciated by the Fixya community.

Chris Jones
GoVacuum.com

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Related Questions:

0helpful
1answer

My Dyson DC14 Animal has begun to make an awful squealing/screeching noise. The beater bar is functioning well and there does not seem to be a loss in suction. The nasty sound happens with and with o

Hi there, it's Jack at Dyson.

An unusual noise like this can often be caused by something simple, like a part or a seal slightly out of position. I appreciate you've checked your DC14 thoroughly for issues, but we're usually able to diagnose the cause most effectively by listening to the machine over the phone.

When you have your DC14 easily to hand, I would encourage you to give the Dyson Customer Helpline a call to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.
1helpful
1answer

Loud noise with belt protection system On

Hi there,

I'm sorry to hear you're having difficulties with your DC14. The knob you're describing is the brush control, which turns the brushbar on when set to 'Carpets', and off when set to 'Hard floors'. The machine may not pick up hair from carpets if you have it set to 'Hard Floors'.

The brush control system is also designed to make a ratcheting sound to warn you if something is jamming the brushbar. The easiest way to check for and remove any obstructions is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=668&product=DC14-ALLFLOORS_US

Once you've removed any threads, hair and other obstructions from around the brushbar and cleaner head, you should find this resolves the issue. However, if you've tried this and are still concerned, please get in touch with us directly so we can help. You can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support
0helpful
1answer

While on the carpet setting- when the arm is released- there is a loud noise...doesn't matter if it is on bare floor or carpets-- if on the bare floor setting there is no noise on floor or...

Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. The cleaner's brush control system is designed to make a ratcheting sound to alert you if the brushbar is jammed. Although you've already cleaned the brushbar, it's a good idea to follow the steps shown in our online support guide to make sure you haven't missed any obstructions in the cleaner head:

http://www.dyson.com/support/help.asp?article=650&product=DC14-ANIMAL_US

This should allow you to resolve your issue without further assistance. However, if you've checked the brushbar and cleaner head are clear of threads, hair, or other obstructions, but the cleaner still seems to be making the ratcheting noise, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support
0helpful
1answer

My Dyson makes a squealing noise periodically while vacuuming low pile carpet

Hello, this is Ava with Think Crucial.

To fix any noise issues that your Dyson vacuum gives, a proper maintenance will do the trick. Most of the time, cleaning the filters, checking for blockages and clearing the passageways will eliminate the noise.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
1helpful
1answer

After a couple seconds that it is switched to

You need to replace the belt(s). Here are the belts you need and the manual with instructions:

Dyson DC14 Belt
1helpful
1answer

How do I stop that annoying ratchet noise?

its your clutch tht has failed you will need to change it if you need to see how its done then log on to youtube and search for fit dyson clutch its all on there hope tht helps 
1helpful
1answer

Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci
0helpful
1answer

When I tilt back handel and turn dial to carpet It makes a loud grinding noise

On a Dyson this engages the brush bar. Two possible faults: Debris (hair etc) caught in brush bar - cut out with knife. Or - damaged drive belt - pieces of belt striking casing. Last, but unlikely cause, debris in bearings of brush bar - replace brush bar.
30helpful
1answer

I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.
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