KitchenAid Architect II KEMS378SSS Stainless Steel Electric Double Oven Logo

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Posted on Dec 03, 2017
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The Kitchenaide KEMS378SSS oven does not cook evenly. Example : toast ... right side cooks much faster then left side. same problem with cookies... . My client is very upset with the oven's performance. Preheat is also not correct , Takes a long time past the preheat cycle. Thank you for any help . Lissie Miller

1 Answer

Brad Brown

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  • KitchenAid Master 19,187 Answers
  • Posted on Dec 03, 2017
Brad Brown
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Joined: Nov 14, 2008
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Try setting the temp 25 degrees lower than what is called for. This is a common issue with convection ovens.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 09, 2009

SOURCE: Oven will not heat up on bake broil or convection cook.

I justn encountered the same problem (Model KERS507Y). Haven't checked yet...but am suspecting the Thermal fuse. Have you solved the problem?

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Anonymous

  • 125 Answers
  • Posted on May 02, 2009

SOURCE: Ovens won't heat up beyond 250 degrees.

if you cant program it for more than the 270 you may have changed it from farienhiet ( bad spelling) to celcius. pushing and holding broil may switch it back.

Anonymous

  • 3361 Answers
  • Posted on Jul 21, 2009

SOURCE: Kitchenaid Superba electric convection oven not preheating right

Your temperature sensor is failing. Replace the temp sensor.

Anonymous

  • 3361 Answers
  • Posted on Jul 26, 2009

SOURCE: my kitchenaid built in double oven takes over an

If both your elements are heating correctly,replace the temperature sensor in the oven.

Sal De

  • 2699 Answers
  • Posted on Sep 04, 2010

SOURCE: I have a KitchenAid double oven with convection on

it will either be the sensor or the board,hopefully it's not the board,the part number for the sensor is 4455636 and subs to w10131825,the sensor is around 100 bucks,there should be a tech sheet on the machine most likely behind the touch pad on the top,it will tell you how to check the sensor with a meter,just unplug the sensor and read it out i think it's around 1100 ohms but check that on the tech sheet,if it's not the sensor most likely it will be the board part number 4453661 and that's around 300 buckseverything runs through this computer board but the sensor tells it how hot it is in the oven hopefully you have a bad sensor.let me know what you find,you'll most likely have to pull the oven to repair it but maybe just enough to get the top open,good luck

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1helpful
1answer

I bought a used Breville bov800xl that is very dirty. Can spray oven cleaner be used to clean it?

Yes it can Shirley. Easy Off low odour, blue cap. Spray cold, leave overnight, rinse off with hot soapy water. Wear glove and eye protection, arms fully covered, windows open.

the Smart Oven® Toaster Oven • Breville

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The Smart Oven® with Element IQ® is a trustworthy tool for the cook who wants a countertop oven that roasts succulent meat, broils, bake pizza, reheat leftovers and toasts evenly. Convection setting reduces cooking time by up to 30%. Learn more about our Smart Ovens story. Model: BOV800XL. US$269.95 · ‎In stock

I was born in Shirley in the West Midlands of England :>)
Mar 27, 2021 • Ovens
0helpful
1answer

Kitchenaid KEMS378sss fan noise

Does it keep heating food? You do not run it without the fan very long and maybe it will shut off or down when it senses the fan stopped and might stop cooking. You want to isolate it is the fan and not the magnatron (cooking device). It is pretty new for that but always a posibility.

Do you have a straight vent fan that you can turn on without cooking? try that and see what you get. If it does the same, I think you have a defective fan.

e
1helpful
1answer

The cooking is not even when cooking small items

Often times this isn't something you want to attempt to rectify yourself. If you can find a way to deal with or adjust to this issue it will save you the cost of a repair visit. If the uneven bake is so severe that you cannot cook in the oven and you still wish to attempt repair by yourself you first need to identify which racks aren't cooking correctly and in which pattern is it uneven.

For example is the rack uneven in overall color from top to bottom, meaning are items on the top cooking to quickly where as the items on the bottom are uncooked? Or is the uneveness lateral where the center of a single tray is over/under cooking or the edges of a tray are over/under cooking.
Once you've identified your issues you need to locate your airflow louvers. They are usually located in the back right corner of this oven, it is where the hot air comes out of the heat exchanger chamber. You will notice there are gaps and there are fins. Adjusting the fins changes the way the air flows from side to side across your product, adjusting the gap changes how much hot air reaches the product.

Lets approach side to side uneveness first. To compensate for the center of a tray UNDER cooking take the metal fin lined up with that tray on the RIGHT side and slightly bend it to the left, directing air towards the center of the tray. If the center is over cooking bend it to the right, directing air away from the center of the tray.
For top to bottom uneveness you will need to loose the screws/bolts holding the fins in place and gently increase or decrease the gaps. Be careful here because if you loosen the screws too much the louver can slide out of place and make to large of a gap, potentially making things much worse. A good trick is to take a permanent marker and make a mark to where the louver was before you adjust it incase you need to put it back.

If a single tray is too light in relation to the other trays increase the gap, if it is too dark, decrease the gap. Do this for each tray that is coming out uneven. Make small adjustments and then do a bake to check the results, there may be a lot of trial and error involved.
If this seems overwhelming you're probably better off not attempting this because you can make things worse to the point where NOTHING comes out correctly, if that's the case call your local authorized service provider. Good luck!
0helpful
1answer

I have just purchased a Double Oven model D.O.D 788x5 very happy with it except it is very noisy whilst cooking it sounds like a fan is this normal I purchased this from John Lewis M.K. I feel that the...

This is quite normal.

Most ovens are fan assisted these days it gives more even temperature distribution and faster cooking times.

You will probably get used to the noise fairly quickly.
0helpful
1answer

Resetting the clock

Hello,

You can set the timer on a single oven slow cooker to automatically switch to a warming setting when you estimate foods will finish cooking.The programmable features allow you to leave food stewing at home while you are out of the house, freeing up your day. Set the timer on a Corningware slow cooker to let the kitchen appliance do all the work, and come home to a fully cooked meal.

INSTRUCTION BELOW.

  • Fill the insert of the single oven slow cooker with food and cover it with the lid. At least a quarter of the insert should be filled with liquid to keep the environment moist during long cooking times.
  • 2 Press the "On/Off" button on the left side of the electronic control panel in the front of the appliance. This will turn on the slow cooker to the low heat "Warm" setting.
  • 3 Press the "Cook Time" button on the right side of the electronic control panel to add hours to the timer which will show a total time in hours with a red digital display. Continue to press the button until the display indicates the desired cook time in one-hour increments up to 10 hours. The cooker will automatically adjust the temperature setting based on the amount of time you programmed on the timer. Cooking times of six hours or less automatically start on "High" heat and times of seven hours or more will start on "Low" heat. A small indicator light will come on below the word to tell you the cooking temperature.

  • Please rate this solution after use.

    Thank you and thanks for using fixya.
    4helpful
    4answers

    I have NGC tornado Turbochef, it is toasting too

    the subway ovens are supposed to be around 1000 dont change any of the settings if you think you are having programming issues speak to your field rep and ask them to reprogram your oven. they have a smart card for doing this. it will give you all the latest buttons including hashbrowns and breakfast stuff.

    most common problem with toasting to dark is that you are using the wrong buttons

    try cooking the next sandwich on the 1meat hotwell setting and select the sandwich size. you will notice the sandwich cooks much lighter.

    if you cook using the combo subs button this could be your problem. most of the time re-training is just needed
    0helpful
    1answer

    Uneven rising & baking in convection oven

    I repair commercial cooking equipment for a living. When a customer complains about uneven cooking the #1 thing that these manufacturers ask is..... are they turning (180*) the baking sheets half way thru the cook cycle. #2 are they staggering the pans front to back & side to side. It's kind of a pain but, works for the commercial ones.
    0helpful
    1answer

    How to set the timer

    1. Set the oven to the required
    temperature.
    2. Press the g button.
    3. Set the total cooking time with the +
    button (see the example in the
    illustration right, showing 1 hour and
    30 minutes).
    4. Press the h button.
    5. Set the cooking finish time with the +
    button (the example in the illustration
    shows 12.30 hrs.).
    After setting the display shows the
    time of day and indicates »AUTO«.
    The oven cooling fan will start
    immediatley.
    At the pre-set time, the oven will be
    automatically switched ON.
    The settings can be corrected at any
    time.
    When the pre-set cooking finish time
    is reached, a signal sounds and the
    oven is automatically switched OFF.
    To turn the signal off, briefly press the
    h button.
    6. Turn the oven selector switch to the
    0 position.
    7. The »AUTO« symbol blinks.
    Important: It must be switched OFF
    by pressing the E button.

    Also here is the manual.

    https://portal.bsh-partner.com/portal(bD1kZSZjPTAwOQ==)/PORTALFRAME.HTM

    Good Luck
    0helpful
    1answer

    Only half cooking

    Theres a handy conversion table here:- http://www.hintsandthings.co.uk/kitchen/oventemp.htm Regards
    13helpful
    2answers

    ONE OF THE OVEN DOESN'T WORK,

    Yes the clock needed reset, by pressing down the stop cook and start cook buttons together, then +/- to the 24 hour clock time. then it works!
    Sep 10, 2007 • Ovens
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