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Anonymous Posted on Jul 23, 2011

Element Electronics 32" FULL HD

  • 1 more comment 
  • Anonymous Jul 24, 2011

    As described,no sound orange screen. to restore must turn set off then on . Happens eratically, can occur In 5 or 10 minute intervals or last up to an hour or so. Seems to happen when programing is most interesting.

  • Anonymous Jul 24, 2011

    Thanks for making the credit refund and your suggestions. Should i wish to take further action I will contact you.

  • Anonymous Aug 08, 2011

    Element has sent me a replacement set as there was still time remaining on the warranty.

    as I indicated previously no further assistance is needed. Please follow thru on the refund
    of $20.00 which you commited to do.
    Thank you, Gary Stewart

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1 Answer

Anonymous

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  • Master 4,889 Answers
  • Posted on Jul 23, 2011
Anonymous
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What exactly do you mean by goes silent? Does the screen turn off but you can still hear the audio? Please provide this info so that I can help you with your problem.

  • 6 more comments 
  • Anonymous Jul 24, 2011

    Ok. Now I understand. Does this happen when you are using other input sources such as a DVD player? Also please let me know through which input the cabel is connected to the tv(HDMI/RCA/Component RGB?).

  • Anonymous Jul 24, 2011

    I was only requesting additional info. Why give a bad rating for that? I suspect that this can be a malfunctioning tuner circuit but I just wanted to be sure of it before I tell you what part to replace to fix it.

  • Anonymous Jul 24, 2011

    I have provided this information on the malfunction, we don't seem to be getting anywhere.
    I'm not satisfied with the lack of results. Cancell, do not charge my credit card.

  • Anonymous Jul 24, 2011

    You will not be charged alright and I see that you have been refunded(should appear in your account in acouple of days). I wanted to help you anyways. Additional info requested must be provided for us to help you fix it. I have also asked which of the inputs cause this problem, for which there is no answer. You can either wish to continue being rude or provide the info so that I can help you.

  • Anonymous Jul 24, 2011

    TV Connected to input designated for TV
    DVD Connected to input AV1
    NET GEAR to input HDM11
    Problem occurs on all connections

  • Anonymous Jul 24, 2011

    This is a 100% main A/V board issue. Its the board that has all the audio/video procesing circuits which are malfunctioning. Turning it off will reset the circuits but its only a temporary fix, as you have already seen. Replacing the board should resolve your problem. For a set of this size the board usually costs under 100$. Let me know if you wish to replace the board yourself so that I can help you find a replacement.

  • Anonymous Jul 24, 2011

    You are welcome. I would also appreciate it if you can just change the rating.

  • Anonymous May 16, 2013

    Dear Eagle338, I am having the same issue. Can you please help me find this part, would really appreciate. [email protected]. Look forward to your help!!!

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