I purchased a used Neptune frontloader (no round window). It didn't have a manual. I don't have a clue how to use the softener/bleach dispenser. It came setting in under the door for putting in detergent. I don't see any way it is supposed to release what's in it. Please send a pic and how it is supposed to work. I have read line can be clogged but I don't see any lines that could clog.

Hi from retired Englishman in SW France,

Manual first!
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct.

Softener tray
(Sorry, no picture as different washers have different shaped trays!)
It works by siphoning the water+softener over the lip of the pipe/tube (not 'line', sorry) under its cover then out of the bottom of the pipe into the washer. In that way it stays in the tray until it is time for it on rinse. Please note that the pipe/tube has a cover so you cannot see the pipe easily! If I could ask you to read and action the following it should work OK ;-0)
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Remove the complete drawer. To do this you will have to do one of the following-

• Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
• release the catches underneath (our daughter's Indesit) or
• lift upwards on the tray as it is coming out to clear the lip underneath.