There a several things that can cause the problem you have described.
1. The Dehumidifier Mode is operating at the same time as the AC or is operation on it's on.
In dehumidifier Mode heat is produced.
2. Air filter needs to be removed and cleaned.
3. A blockage or crimp in the exhaust hose.
4. The exhaust has a leak or has come loose from the unit.
5. The unit is sitting in direct sunlight or is adjacent to a heat producing appliance.
6. Compressor needs to be recharged with R134a refrigerant gas.
The 6 things listed above are where you need to start troubleshooting. 5 of which are easy to check and correct.
Hope this helps you and thanks for choosing FixYa.
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