Canon PowerShot SD1400 IS  IXUS 130 Digital Camera Logo
Posted on Jul 20, 2011
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My camera dropped and the lens is stuck open. I can tell that it is not centered. The camera automatically shuts off.

1 Answer

Donald DCruz

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  • Canon Master 17,130 Answers
  • Posted on Jul 20, 2011
Donald DCruz
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Joined: Jun 24, 2010
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The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck/jammed while it fell down.
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

1 Related Answer

Anonymous

  • 691 Answers
  • Posted on Jan 20, 2010

SOURCE: camera dropped. lens is stuck in open position, won't turn on

Hello

Thank you for using FixYa for your problem

Zoom lens is jammed, It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

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Sony cybershot camera fell and lens is stuck

The lens may be out of position, or there could be dirt/dust in the lens mechanism. You could try some of the following suggestions:

1: Switch on the camera while you hold the shutter button and connect it to the AC adapter or to the USB cable at the same time.
2: Now by default the lens should get properly aligned if not try to twist them slightly by holding down the camera lens with soft hands.
3: Just push and pull the lens slightly as it extends automatically.
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LENS OPENING BUT NOT SHUTTING

Hi,

Its seems lens got stuck in the barrel due to external shock caused, Try out following steps-

  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once's or twice then it will stuck again.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.


Else contact Olympus, your camera need to be disassembled to get at the focusing ring at Service Center .

I hope this will solve your problem

Thanks..!!
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When camera is turned on the lens won't open, message comes up lens error will shut down automatically

Was the unit dropped or were any liquids messed onto the lens assembly previously ?
If dropped (particularly if the lens was open) the lens drive mechanism might well have suffered damage.
If liquids, particularly ones containing sugar, were accidently messed onto the lens assembly, then the sugar becomes sticky as the liquid dries, effectively glueing the mechanism in place.
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When power ON the screen displays"Lens Error!" & lens does not open.

Hi,
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks...!!
4 thumbs rating keep us motivated to answer more free questions.
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My daughter dropped our A520. The power comes on for a second and then shuts down. The lens is stuck open. Is this worth fixing?

I had this problem once. The lens was stuck open and the power would not go on. I took out the storage card and the lens retracted.
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Camera dropped. lens is stuck in open position, won't turn on

Hello

Thank you for using FixYa for your problem

Zoom lens is jammed, It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand
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You may try resetting the Camera to the original factory settings.
If the issue persists then service will be required.
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FOLLOW this procidure open the camera then rotate the lens and set it like it was before

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Dropped my camera on a hard surface and the lens is stuck open.

Buy a new one, that's what I did after I dropped my brand new camera.
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