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Click "Start" and then "All Programs."
2Click "Samsung," and then click "Samsung Recovery Solution." Click "Samsung Recovery Solution" again to launch the Samsung Recovery Solution program.
3Click "Restore," and then select "Complete Restore."
4Click the empty circle to the left of "Complete Initial Status," and then click "Next." The computer will automatically restart.
5Click "Agree" when the licensing agreement appears on the screen.
6Click "OK" after the computer restarts to begin the restoration process. When the process is complete, a dialog box will appear on the screen telling you the process is complete and that you can click "OK" to restart the computer. Click "OK." When the computer restarts you can begin setting up Windows.
Read more: How to Restore Factory Settings on a Computer System ' eHow.com http://www.ehow.com/how_7213487_restore-factory-settings-computer-system.html#ixzz1Sb728twX
Hope this resolution fix the problem on your computer.Thanks for contacting Fixya. Bye for now.
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