I bet the grease has set up and the worm gear is just frozen in place. Have you tried spraying some oil or wd40 or silicone lube into the worm gear, and lubricating the trunnion ways? I can't believe that if you've unlocked the handle lock and pushed the handwheel in the saw won't tilt at all. You can download manuals for that saw from here. See page 14 for more details, or get someone who's mechanically inclined to take a look at it for you. If the saw is new, it has a 5 year warranty.See here for repair or parts info.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
I wrote a long comment to this post that apparantly got lost in the ether somewhere. Sometimes posts get unconfirmed and dropped on this site.
Anyway, if you look at the online users guide you'll see that you have to push in on the tilt wheel to get it into the position that adjusts the tilt mechanism instead of the casters below the saw. The same wheel adjusts both mechanisms. Please read the manual.
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Display Tilt Adjustment
The movable display may be adjusted to 3 different tilt angles
depending upon user preference.
Press TILT 98 to adjust the tilt angle of the movable
http://vault.alpine-usa.com/products/documents/omPush the left side of the front panel until it locks
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