Question about HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Hp fax 1020 will not feed paper in

The machine I have will not feed paper in without a lot of coaxing. Is there a way to clean or replace the input roller??

Thanks for any help

Posted by on

  • C_SS Dec 19, 2008

    Temporary: Turn off the printer and clean the roller with plain water and a lint free cloth. A few more prints will come out.

    Long term: I'd like to know how to replace the roller.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

About to junk my hp 1020. Has not fed paper for some time. Used to do it one at a time by hand, but now won't at all. Any suggestions?

Posted on Feb 01, 2011


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I'm having a problem with my HP "1020 Series" Fax machine. When it's recieving a fax, "Recieving P1" appears on the display for about 10 seconds. The display will then GO BLANK,...

I do not know about this machine but one of the most noted problems for machines is software and firmware updates needed to keep them up to date with computer systems they connect to.
A visit to HP to download its latest software may well help you in this case, start with the drivers which can cause untold issues if outdated.

Hope it helps.......

Jun 04, 2017 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Paper jam

The problem mite be dirty rollers that feed the paper, try cleaning with alcohol or worn out replace. Problem is the paper roller is miss feeding not taking up the paper instead of hitting something in the machine paper jam.

Btw, I’m available to help over the phone in case u need at

Apr 18, 2010 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Paper wont feed through on my canon fc224 photocopier

On these fax machines the most component that gets the most usage are the feed rolls.
Even though they are hard to find and hard to reach, using a flashlight one can view the surface of the feed wheels. By inspecting the surface, they may appear to be shinny instead of the normal feed wheel surface tracks.

Either the wheels need to be replaced or cleaning the surface might get a little reliablity, eventually they may need to be replaced.

Some feed wheels have a lower or they might be on the upper part of the drive train, where they have a square rubber pad.

This is especially true with document feeders, the most common part that wears out.

These pads or, arm tips wear out and need to be replaced.
I hope this helps out.

Oct 17, 2009 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Busy, try later error won't go away

depending what rollers and how you did it, you probably have 'spun' a clutch out of position so it can't find it's 'home" position, and keeps on trying. If it worked before cleaning and now it doesn't you've definitely broken or dislodged something like that.

May 25, 2009 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Copier won't work

Press the solid ICON that looks like the ink cartridge

Aug 21, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

HP fax 1020

try cleaning with alcohol if it doesn't work then yes it needs to be replaced

Aug 12, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

HP 1020 fax

From manual: Insert document; press Scan & Fax button; dial number; press Start/Copy.  All pages will be scanned, number will be dialed, and scan will be transmitted.  If Memory Full displays, repeat procedure without using Scan & Fax button.

Jul 15, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

HP Fax 1020

you have a small swith on/off from bottom of the printer check it

Feb 12, 2008 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Paper feed jam

it will give you a break if the tires are not worn out. Look and feel if they are smooth, if they are smooth and shiny then replace otherwise clean with alcohol.

good luck

Dec 12, 2006 | HP 1010 Plain Paper Thermal Fax

Not finding what you are looking for?
HP 1020 Plain Paper Thermal transfer Fax Logo

Related Topics:

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides