Hi,
The VAIO Model VGN-NR498E/S is shipped with Recovery partition in the hard drive. It is required to create the recovery discs as soon as you get the notebook. Using either recovery discs or the recovery center you can reinstall the preinstalled OS in the computer. But, it depends if you has changed the preinstalled OS, the recovery partition will be erased and no longer be accessible.
However, in your case, if you not made any changes to the preinstalled OS, restart the computer and press and hold the F10 key. this will launch the recovery tools. On the next screen, press Enter key. Then you will be able to view options such as "Restore C Drive", "System Restore" etc. There select "Restore C Drive" to reinstall the preinstalled Vista OS in the Computer.
If you have changed the preinstalled OS in the computer, then it is requires to purchase the recovery discs from Sony's parts center:
https://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do?searchOperation=partSearch&searchText=Y8318272A&sessionId=pfBoWO6gh7vj_fseXl4oiMIThe above part is no longer available with them However, you can use the part #Y8318272A to search for the recovery discs with online retailers and others.
Thanks!!!!
×