Memory card not recognized, lense won't retract, menu doesn't work

Your 4GB card is actually a microSDHC card. The e250 works with microSD cards, 2GB and smaller.

Try removing the battery and memory card for at least 15 minutes. With some cameras, this will reset the camera and lens may clear the error message, as long as there is something that is not physically damaged the camera.

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Might one enquire how you have assessed the intelligence of the connecting lead ? I know of no definitive tests for this area of electronic equipment.

try a different mouse if it works then your Belkin mini mouse
is defected.

Try a different / all other USB ports on the computer, and if possible, a different computer if no USB port on your computer works with it. If it still doesn't see the drive, the drive is probably not working. If it does see the device, but is asking for drivers, provide a disk with drivers that came with the reader - or check the Sigma web site for drivers that work with you OS (Windows, Mac, etc.), download and install / extract.

If it sees the device, but doesn't see the memory card, the reader may not recognize the newer, larger capacity memory cards. SD cards are smaller than 4GB in capacity, and SDHC cards are 4GB and larger. Make sure that if you're trying to read an SDHC card that the reader SPECIFICALLY says it works with SDHC cards. Most SD readers can NOT be upgraded with firmware to be able to read SDHC cards - a new SDHC reader is required.

Good luck!

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Try to insert the card first to your computer that has a memory card slot reader. If the computer did not recognize the card then the problem is the card already.

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You need to get a memory card. Then, go into the menu and find "copy" which will give you the option to copy the internal memory to the card. Then, use the card reader to download from the card.

Hi there!
Since this is a new memory card, the first thing that you can do is to format the memory card through the camera menu.
If that doesn't work, try another memory card. If that card doesn't show the error then your new memory card is the problem.
Hope this helps.

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success