H5555 sync problem

Thank you for contacting Fixya Support, I am glad to assist.

An -69 error with an iPod occurs when iTunes sends a file or few files to your iPod, which may be corrupted and therefore unusable.

In order to remedy this issue, it is advisable to run the latest iTunes update and per this link directly from Apple Support which address this issue, try the steps provided in this support link below:

iTunes -69 error when syncing with iPod

Follow the steps listed in this Apple article and you should be able to regain access to syncing your iPod in iTunes, whether on a Mac or PC, without further issue.

Let me know if this helps.

Regards,

-Mactechtrainer

I use synctoy. I found that it works very well. It is quite quick. The only draw back is it leaves a file in the folder of PC you sync. Give it a try it is freeware. Here is a link. Let me know how you like it and I will keep suggesting it to people.

http://www.microsoft.com/downloads/details.aspx?FamilyID=e0fc1154-c975-4814-9649-cce41af06eb7&displaylang=en

to add files to walkman i open the walkman icon that appears when i connect to pc an find and open folder named songs....drag and drop your song files ( as mp3) and thats all

hope this helps

download real media player mite it help you in sync...

Hi I have some experience with this problem and found two solutions:

One is to always keep phone software version and sync software version matched. If you didnt upgrade phone version you should stick with the sync application in your original CD!
If you upgraded to the latest phone version please use the latest sync version that was available at that time! Or, even better, ask the person who upgraded your phone to recommend the best sync version.

Two is to always exit all running applications before starting to sync since some files may be marked as "in use" and the backup process will not be completed. How to do that? goto Task Manager -> Open -> More -> End All and press the back button.

Other solutions I got from an SE technician:
Remove sync software before upgrading or reinstalling it.
Try to install on a different PC.
Format the Memory Card (AFTER YOU BACK IT UP!)
Install Outlook and only then the sync app.

Hope this will help you, if not please

Download on to your pc free of charge a product by NCH software called, Switch sound file converter it converts all your music to MP3 format very easily.
regards Breezey47.

Hi, This could be due to a few issues, try these soloutions in order below: 1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again. 2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again. 3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case: a) unplug the USB cradle b) uninstall active sync c)Click start then click control pannel then click system. Then click on the hardware tab. Look for the device under USB, right click on the device and then select uninstall. d) restart the laptop e) Install active sync f) ONLY after active sync has installed you can now plug the cradle back into the usb socket. g) Now connect the ipaq, it should now detect it.

open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in  active  sync on pc >file> connection settings> allow usb connections is checked

Try deleting it from your pc using the device explorer icon, or using active sync sofware that came with your phone.

I unchecked in the advanced sync setting the box to have windows media player create the drive hierarchy. Then I deleted all files on the player and did the sync again. This time only the mp3 files get written.